IT TECHNICAL PROJECT MANAGER

Posted 17 Days Ago
Be an Early Applicant
Lagos
In-Office
Senior level
Mobile • Financial Services
The Role
The Technical Project Manager will coordinate integrations with telecom partners, validate technical setups and documentation, and support product testing, requiring strong communication and problem-solving skills.
Summary Generated by Built In
Company Description

Digital Virgo is a global leader in mobile payment and monetization through direct carrier billing (DCB).

We operate in over 40 countries and partner with telecom operators and merchants to deploy high-impact payment and content services.

Our Technical Project Managers ensure local project success by aligning business objectives with technical execution

Job Description

The Technical Project Manager will lead local and regional integrations with telecom operators and merchants.

He/she will be responsible for validating flows and APIs, coordinating technical setups, ensuring test coverage, and delivering operational documentation.

The role requires strong communication and autonomy to operate effectively with partners, including the ability to build local trust, overcome cultural barriers, and intervene physically or by phone when necessary to resolve issues.

Qualifications

  • Validate availability and completeness of flows and API endpoints (charging, cancellation, invoice, etc.)
  • Draft, maintain and share clear technical documentation including starter kits and flow diagrams
  • Coordinate local environment setup (VPN, IP whitelisting, SMPP…)
  • Prepare and follow execution of testbooks with internal teams and external partners
  • Validate technical & functional tests
  • Support debugging and identify technical gaps during integration
  • Ensure documentation is centralized and regularly updated in Jira, Sharepoint…
  • Track progress and communicate blockers clearly with internal and external teams
  • Work closely with DV teams (Business, Technical teams, Product…) and local partners
  • Support Product team on product launch testing and debugging

Required Profile

  • Minimum 5 years of experience in technical missions (development, network, telecom) and then in Project Management
  • Familiar with API testing and debugging (Postman, Swagger, logs, REST, JSON)
  • Ability to read and interpret technical documentation
  • Familiarity with project tools (MS Project, Jira, Excel)
  • Proficient in English (spoken and written); French is a plus
  • Knowledge of telecom environments: SMS/USSD flows, DCB, SMPP, OTP is a plus
  • Comfortable making direct contact with partners (calls, onsite if needed) to resolve blocking points
  • Understanding of regional context and ability to interact with local stakeholders effectively

Soft Skills

  • Autonomous, structured and dependable under pressure
  • Strong communication skills, with the ability to navigate multi-stakeholder contexts
  • Capable of escalating and pushing for priorities when needed
  • Problem-solving mindset and ability to propose viable workarounds
  • Culturally aware, able to adapt to local environments and build trust quickly
  • Open to occasional travel when project delivery requires physical presence

Top Skills

Excel
JIRA
Ms Project
Postman
Swagger
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The Company
LYON
728 Employees
Year Founded: 2008

What We Do

The Digital Virgo Group is one of the world's leading specialists in mobile payment via Telecom Operators’ billing solutions. By connecting Merchants to Carriers, we address the growing need for the digitalisation of payment by using a simple, fast and secure transactional channel available anywhere in the world. The Group's added value lies in its ability to address mobile payment in its entirety to optimize the billing by considering strategic aspects such as the customer journey, local adaptation, user acquisition, the data management or the regulatory and compliance framework. Our technological hub made of innovative platforms and tools enables us to respond to our partners' main challenges of scalability, complexity and security to drive their growth while improving their users’ experience. Our global network of local offices allows us to roll out scalable and secure Mobile Commerce experiences worldwide.

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