Property Location:
200 South Farrar Dr - Cape Girardeau, Missouri 63701
YOU BELONG AT DRURY HOTELS.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Incentives - Quarterly bonuses (we succeed together!) based on hotel results
- Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers (2023)
Summary:
The IT Systems Manager leads and supervises the team in the Information Technology organization responsible for hardware and software support for the National Call Center and the corporate telephone network for Drury Hotels Company. The position is responsible for designing and supporting the SQL Server based interfaces for reservations, inventory, and other guest stay related data, provides technical support for Drury Hotels’ loyalty programs, and maintains the technical aspects of the rates structure. You provide technical support for druryhotels.com and additional internal applications and will work closely with the Application Development team to implement new functionality. You will collaborate with the National Call Center management team to stay up-to-date on current needs and maintain a good understanding of the status of current operations. You are responsible for performing research and providing recommendations regarding the implementation of new technologies and systems that have potential to improve company-wide staff efficiencies and effectiveness. Additionally, this position will create and maintain department operational and strategic plans.
General Knowledge, Skill and Ability:
- Ten or more years of professional (non-academic) technical experience.
- Five or more years of minimum experience in administering SQL Server.
- Five or more years of supervisory experience.
- Three or more years of Microsoft SQL Server tuning or optimization experience.
- Three or more years of Microsoft SQL Server Reporting Services and Power BI experience (preferred).
- Three or more years of Application Development utilizing Microsoft Power Apps and Power Automate (preferred).
- Ability to communicate with non-technical team members about technical issues in a manner that promotes understanding while still providing useful information.
- Bachelor’s degree or equivalent experience (Requires knowledge, skill and mental development equivalent to completion of a four-year college degree in Information Systems, Engineering, or Mathematics.)
Rise. Shine. Work Happy. Apply Now.
Top Skills
What We Do
In this current market, jobs are abundant. Nearly everyone is hiring. But it’s finding a place where you belong that truly matters. At Drury Hotels, who you are and what you do makes a difference. We don’t see each other as colleagues; we are a family working together towards one common goal: to provide the best customer service in the hospitality industry. If you are really good at taking care of others and are looking for a career instead of a job, then Drury Hotels might be right for you. Join our team and grow happy!
Drury is your place to shine, to be heard and supported, and most importantly to be appreciated for what you do. You can expect So Much More™ from Drury Hotels.
We believe this is more than a paycheck. It’s:
• Health & well-being benefits
• Discounted and free rooms
• Team member assistance programs
• Bonuses for great service
• Flexibility for balancing life
Our Vision:
Our guests experience the spirit of great hospitality. We are their first choice as their home away from home. Every member of the team feels passion for their work, takes pride in the company, and demonstrates a sense of ownership. We create opportunities and make a difference in people’s lives. Our dedicated team is committed to the pursuit of excellence in all that we do.
Our Mission:
Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors:
· Quality that consistently exceeds guest expectations.
· Service that makes our guests feel welcome and at home.
· Teamwork demonstrated by team members who enjoy their jobs and are
committed to the long-term success of our family-owned business.
· Profitability which is the result of our mission and allows us to grow
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