IT Manager (m/w/d)

The IT function within Watts Water Technologies aims at providing stable, secure, and high-performance IT services to the business. The IT organization also partners with the business to develop agile and innovative solutions to increase business performance and value.
The team is responsible for the implementation, maintenance and development of Information Systems and supporting ICT infrastructure for all Watts Water Technologies companies globally.
IT Manager position for regions: DACH, PL, IT, ES, RU, BG and UK. Main responsibility for Watts Industries Deutschland in Landau.

Responsibilities:

• Management of overall information technology and computer systems at the listed countries according to global and regional guidelines
• Management of the IT staff assigned in different locations
• Plan, organize, control and evaluate IT operations
• Implement and coordinate company policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions
• continuous improvement for IT
• Handle annual budget and ensure cost effectiveness
• Support / Helpdesk:
  • Support for technical problems and questions in IT Hardware and Software in the main location
  • Training and coaching of employees in IT Hardware and Software
  • Analysis and resolving for issues in IT- operation with assistance from Global Helpdesk, including   tracking and coordination of incident's (ticket system), interface between End users and Helpdesk
  • Ensure a high availability of the IT services with an smooth and economical operation
  • Technical assistance for relocation or creating IT workspaces & infrastructure
  • Installation, administration, maintenance, monitoring servers and backups in virtualization platforms
  • Integration, replacement or upgrade of local IT software solutions
  • Coordination and procurement of the necessary IT components

• Projects / Process / BPM:
  • Process analysis, elaboration and implementation of solutions in cooperation with the business departments
  • Continuous improvement of IT Business processes adapted to the needs of the departments
  • Support and further development of the ERP- system
  • Interface function between IT and department/key users for the ERP system and connected systems
  • Coaching of employees / trainees

Requirements:

• Bachelor degree in IT or comparable
• Fluent English and German in spoken and written
• Proven working experience as an IT manager (min. 5 years of managerial experience) or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Hands-on experience with computer networks, network administration and network installation
• Ability to manage personnel
• Several years of professional experience in IT user support
• Experience SOX Processes
• Knowledge of Microsoft infrastructures and their products
• Knowledge of service and support of infrastructure and ERP systems in an industrial company with several sites
• High willingness to learn, agility, teamwork
• Knowledge of Cisco network is advantageous
• Knowledge of Vmware/Citrix virtualization platforms are advantageous

• Location: Watts Industries Deutschland in Landau/Hybrid Model.
• Reporting Structure: The role reports to the Sr Director Global Enterprise Applications.

Benefits:

• Flexible working hours / flexi-time / hybrid / remote-working
• Grant to capital-generating
• Company pension scheme
• Gym grant
• Job bike
• Canteen
• Free drinks
• Fruit basket
• Employee events
• LinkedIn Learning
• Corporate benefits