Company Description
SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland).
Job Description
KEY RESPONSIBILITIES
Infrastructure Management
- Oversee the design, deployment, and maintenance of IT infrastructure, including servers, networks, and storage systems.
- Ensure optimal performance, scalability, and availability of IT infrastructure.
- Manage disaster recovery and backup processes to ensure business continuity.
- Lead and mentor a team of IT professionals, fostering a culture of collaboration and continuous improvement.
- Develop and manage the IT budget, ensuring cost-effective delivery of IT services.
- Stay updated on emerging technologies and industry trends to drive innovation.
- Design training programs and workshops for staff
- Collaborate with cross-functional teams to align IT initiatives with organizational goals.
- Prepare and present regular reports to the IT Director and senior management.
Application Management
- Oversee the development, implementation, and maintenance of business-critical applications.
- Collaborate with stakeholders to assess application requirements and recommend solutions.
- Manage application updates, integrations, and lifecycle management.
IT Operations
- Ensure smooth day-to-day IT operations, including helpdesk support and IT service delivery.
- Monitor and optimize system performance to meet service level agreements (SLAs).
- Develop and enforce IT policies, procedures, and best practices.
IT Security
- Develop and implement a comprehensive IT security strategy to protect systems and data.
- Develop and implement security policy and best practice guide for the organization
- Oversee vulnerability assessments, penetration testing, and incident response plans.
- Conduct regular system audit.
- Ensure compliance with relevant regulations, standards, and policies (ISO 27001, SOC 2).
Qualifications
- Minimum 7-10 years of experience, at least 3 years of experience in IT management or similar leadership roles.
- Good communication in English is highly preferred.
- In-depth knowledge of IT infrastructure, cloud technologies, and application lifecycle management.
- Proven track record of managing IT infrastructure, applications, operations, and security in a complex environment.
- Experience with IT governance frameworks such as ITIL, COBIT, or similar.
- Have experience as a System administrator (Linux/Windows) position
- Have experience in network administration, LAN/WAN networking, load balancing, and firewall devices.
- Have experience in Office365 Global admin
- Have experience using and managing Jira/Confluence
- Have experience with virtualization platforms (Xen, KVM, Vmware, etc.)
- Have experience with web services like Nginx, Apache, and proxy...
- Ability to write bash and PowerShell scripts
- Have experience in Docker
- Having ISO9000/SOC 2 experience is a plus
Nice to have
- Certifications of CCNA, MCSA
- Worked under ISO 27001 standard
- ITIL 4 foundation certification
Preferred:
- Willingness to work flexible hours when needed
- Ability to work under pressure
- Strong leadership and team management skills.
- Expertise in cybersecurity frameworks, risk management, and compliance.
- Excellent problem-solving, decision-making, and project management skills.
Additional Information
What we offer
- 20 annual leave days alongside Vietnamese public holidays
- Premium Health Care MIC
- 13th salary bonus/ competitive salary
- Cutting-edge technologies/ Scrum methodology/ Agile development
- Great activities (Team Building, Company Trip, Weekly Happy Friday, …)
- Work with high-profile multinational companies
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What We Do
Founded in 1990, Verysell Group is a renowned global software development company, headquartered in Switzerland. We offer various services from staff augmentation to building bespoke software solutions for industries such as Fintech, Payment tech & InsurTech. Central to our business is the offshore development center (ODC) SmartDev LLC in Vietnam where we develop software for external customers and our in-house products such as VeryPay - a mobile money payment platform. Our offices are located in 8 cities on 4 continents. This allows us to cater to a diverse clientele, including start-ups, scale-ups, and large global enterprises. Our family of brands SmartDev, VeryPay, Smart81 & VeryPlay Studio helps us focus on specific market segments and client types. SmartDev is a broad base outsourcing partner for enterprise clients worldwide. Recognized as the Winner of SME100® Fast Moving Companies, SmartDev specializes in building FinTech apps, insurance software, and more. Smart81 is a subsidiary of SmartDev and is instrumental in accelerating growth for start-ups and scale-ups by advising, collaborating, and crafting enterprise-level technology through our offices in California, Singapore, and London – the world's leading centers of startup economy. VeryPay is a mobile payments technology provider offering technology solutions for African mobile network operators, while VeryPlay Studio serves as a full-cycle game developer, merging Switzerland's quality standards with Asia's production expertise. The Applied AI Lab, another innovative extension of the Verysell Group, showcases our commitment to AI revolution by providing high-level consulting services, aiming to integrate AI functionalities in business, thereby enhancing productivity and expanding product offerings. AI Lab is also an in-house center of excellence in this field with a mandate for AI transformation.
