IT Manager-Banner Support

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time IT Manager-Banner Support to join our IT team in Langley, BC.
Reporting to the Director, Manufacturing Business Solutions you will be responsible for leading IT operations, strategy, and support for a diverse portfolio of Pattison Food Group business units. you will provide hands-on leadership to ensure operational stability, project delivery, security alignment, and infrastructure optimization, while building strong relationships across autonomous and centrally supported environments.

You will be responsible for:

• Defining and executing IT strategies for assigned banners in alignment with business goals and overall Pattison Food Group IT direction.

• Acting as the senior IT leader for supported banners, translating business needs into actionable technology plans.

• Providing regular IT performance, project, security, and roadmap updates to banner leadership.

• Leading internal IT staff, including performance reviews, coaching, and team development.

• Overseeing third-party vendors and managed service providers, including performance evaluation.

• Ensuring infrastructure reliability, help desk effectiveness, and timely incident resolution.

• Managing hardware/software lifecycle, licensing compliance, and refresh schedules.

• Coordinating major IT projects, including ERP, infrastructure, and application upgrades.

• Developing and managing IT budgets, capital planning, and cost-benefit recommendations.

• Ensuring compliance with IT security standards, tools, and audit requirements set by PFG.

• Leading disaster recovery and business continuity planning efforts.

• Identifying IT-related risks and implementing mitigation strategies.

• Promoting standardization, knowledge sharing, and innovative solutions (e.g., RPA, AI, automation).

• Evaluating opportunities for system consolidation and leading harmonization initiatives.

You have:

• A bachelor’s degree in information technology, computer Science, or related field.

• 5 to 10+ years of progressive IT experience, including team leadership, project management, and budget oversight.

• Strong knowledge of IT infrastructure, ERP systems (preferably Microsoft Business Central), cybersecurity, and business process automation.

• Proven ability to manage multi-site/multi-business-unit environments and vendor relationships.

• Demonstrated ability to align IT strategy with evolving business priorities.

• Experience in regulated industries (e.g., pharmaceutical, liquor, food safety), ERP transformations, Microsoft Azure, and compliance frameworks such as PCI or Health Canada is an asset.

You are:

• A hands-on leader who thrives in diverse, fast-paced environments.

• A trusted advisor with strong business acumen and technical expertise.

• Resourceful, resilient, and able to navigate competing priorities.

• Excellent communicator and able to engage executives, technical teams, and external partners.

• Committed to operational excellence and secure IT practices.

• Curious, collaborative, and continuously seeking improvement.

• Self-aware, empathetic and possess a high level of Emotional Intelligence (EQ).

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.
 

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

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Compensation Details:

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.