IT Intern

Posted 2 Days Ago
Be an Early Applicant
Troy, IL, USA
In-Office
17-20 Hourly
Internship
Automotive • Retail • Transportation
The Role
Part-time IT intern supporting day-to-day technical needs: set up and build workstations, troubleshoot hardware and software, install/configure applications, manage inventory, monitor and update support tickets, and assist on IT projects across multiple locations.
Summary Generated by Built In
Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

Job Description

At Truck Centers, Inc., we’re driven by our purpose—Driving America Forward through our extraordinary people. We’re looking for an part-time IT Intern for the 26-27 school year who’s eager to learn, enjoys solving problems, and wants hands-on experience supporting a fast-paced, team-focused environment.

This is a great opportunity to build real-world technical skills while working alongside a supportive IT team that keeps our business running strong.

What You’ll Do

As an IT Intern, you’ll play a key role in supporting our team members with day-to-day technical needs. You’ll gain experience across a wide range of IT functions, including:

  • Setting up workstations, including computers, peripherals, and software
  • Troubleshooting hardware issues (HDDs, keyboards, mice, etc.)
  • Installing and configuring software and security applications
  • Building and preparing PCs for use across multiple locations
  • Assisting with technology inventory management
  • Monitoring IT support requests and updating service tickets
  • Partnering with team members to resolve technical issues quickly and effectively
  • Supporting additional IT projects and initiatives as needed

Qualifications

What We’re Looking For

  • Valid driver’s license with ability to meet insurance requirements is required
  • Strong technical aptitude with the ability to troubleshoot and problem-solve
  • Experience building or repairing PCs and hardware
  • Familiarity with Windows environments, operating systems, and basic networking and proficiency in Microsoft Office
  • Experience with ConnectWise is a plus
  • Strong communication and customer service skills and ability to stay organized and manage multiple tasks
  • A team-first mindset with a willingness to learn
  • Attention to detail and commitment to quality work
  • Must participate in a pre-employment background check and drug screen.

What we offer:

Pay Rate: $18.00-20.00 per hour

  • 401(k) with company match
  • Employee assistance program

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. 

Skills Required

  • Valid driver's license with ability to meet insurance requirements
  • Strong technical aptitude with ability to troubleshoot and problem-solve
  • Experience building or repairing PCs and hardware
  • Familiarity with Windows environments, operating systems, and basic networking
  • Proficiency in Microsoft Office
  • Experience with ConnectWise
  • Strong communication and customer service skills
  • Ability to stay organized and manage multiple tasks
  • Team-first mindset with willingness to learn
  • Attention to detail and commitment to quality work
  • Must participate in a pre-employment background check and drug screen
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The Company
716 Employees
Year Founded: 1970

What We Do

Truck Centers, Inc. is a family-owned dealer group specializing in the heavy-duty truck industry, providing a full array of products and services including truck sales, parts, service, body shop, and training.

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