Shape your future at IEWC! As an employee-owner, you will be a valued team member, contributing to something bigger and gaining skills that will set your career up for hypergrowth!
The Technology Solutions Intern is responsible for providing support to our end users through visits, phone calls and remote support tools for daily hardware and software issues. The ideal candidate must be a highly motivated, self-directed individual capable of working under pressure within tight time frames. They must possess a high level of initiative and energy, an enthusiasm for learning, the capability to work with minimal supervision and have a client service approach to supporting users.
Responsibilities:
- Take ownership and troubleshoot user help desk calls through to successful resolution.
- Handles day-to-day user administration on corporate systems.
- Troubleshoot production equipment problems.
- Build and reimage computers and manage peripherals.
- Keep current with application updates and industry trends in order to maximize IEWC’s investment in computerized systems
- Performs and assumes other duties and responsibilities as may be required at the direction of management.
Qualifications:
- Student must be pursuing an Associate's or Bachelor's degree in Information Technology or related field.
- Student must be Junior or Senior academic standing.
- Must be a collaborative, team player with a willingness to learn.
- Must have strong written and verbal communication skills.
While performing the duties of this job, the employee is regularly required to sit and type, to use hands to grasp, handle or feel, and to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. The employee must occasionally walk moderate distances and use stairs or elevator.
*The above represents the essential job functions that you are assigned to perform in your job. If you are unable to perform these essential duties, please see Human Resources as IEWC may be able to provide reasonable accommodations against the ADA requirements.
Skills Required
- Pursuing an Associate's or Bachelor's degree in Information Technology or a related field
- Junior or Senior academic standing
- Collaborative team player with willingness to learn
- Strong written and verbal communication skills
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What We Do
IEWC advances the way the world connects, stays powered, and drives forward through comprehensive supply chain and logistics solutions for wire, cable, and wire management products. For more than 60 years, IEWC has been an entrusted partner for thousands of companies in manufacturing, infrastructure, telecommunications, broadcast and professional audio-visual. An employee-owned company, IEWC has nearly 30 locations in 11 countries, serving customers in 96 countries. Our people are the heart of our success; living our company values every day both within our industry and our wider communities. Put your talents and tenacity to work in an organization with a clear vision that fuels professional growth. IEWC is a global company centered on accelerating our customers’ businesses. As an employee owned company, we empower each other to also drive profitable growth. When IEWC wins, you win. For more information, visit us at www.iewc.com/careers. It is the policy of IEWC to provide Equal Opportunity Employment: EOE/Minorities/Females/Veterans/Disabled.
