Are you ready to take your IT expertise to the next level?
We’re on the hunt for a passionate IT Infrastructure Engineer to join our dynamic team!
In this role, you’ll play a key part in designing, building, deploying, and maintaining cutting-edge IT infrastructure that keeps our business running smoothly.
Your mission as an IT Infrastructure Engineer is to ensure operational stability, security, and high availability across our systems, keeping everything robust, efficient, and future-ready.
If you thrive in a fast-paced environment and love solving complex technical challenges, this is your chance to make an impact.
Join us and be part of a team that drives innovation and excellence!
About Us
At Car Benefit Solutions, we specialise in providing Employee Car Ownership Schemes and other customised car schemes, such as salary sacrifice. With support from leading motor manufacturers and managed by our dedicated team at CBS, our schemes are thoughtfully designed to bring benefits to both employers and employees.
We have a strong reputation in the Automotive and Corporate sectors. We are proudly recognised as a 3-star World Class best company to work for, ranked 3rd in the Business Services sector. Additionally, we are among the top 2 employers in the Northwest region. Our commitment to our people is further exemplified by our Gold status as Investors in People and We Invest in Wellbeing.
The salary for this role is £50,000 to £55,000 per annum. The working hours are 35 hours per week, from Monday to Friday. This is a hybrid working position with 4 days per week in the office and 1 days working from home. Please note that due to our extensive induction program, a higher expectation of office attendance will be required in the first two months.
Key Accountabilities
- Maintain operational stability, security and high availability of core infrastructure platforms (Azure Public Cloud, M365 Tenant etc)
- Maintain operational stability, security and high availability of LAN networking infrastructure (Switches, Wi-Fi AP etc)
- Develop and deliver effective technical solutions, aligned with the infrastructure strategy.
- Support development teams with infrastructure requirements for our key applications (Storm, Portal, D365)
- Administration of O365 and Azure platforms, along with Active Directory, DNS, DHCP and Group Policy management (Intune)
- Monitor and maintain all Backup and Recovery systems.
- Implement and enforce IT security protocols to safeguard sensitive data and mitigate cybersecurity risks (ISO Standards, Cyber Essentials etc)
- Provide regular updates to IT Manager on the progress of active projects/tickets, including identification of recurring issues or potential risks and options for improvement.
- Provide training/guidance and support/mentoring to all members of IT Support and where appropriate the wider business.
- Develop and maintain relationships with stakeholders (Azure MSP, Microsoft etc.) to ensure buy-in, maintain credibility, influence outcomes and manage expectations.
- Provide advanced technical support for complex customer queries and requests. Diagnosing and resolving technical incidents and requests and being proactive when dealing with issues.
- Contribute towards the current IT roadmap and be confident explaining this to the wider team.
- To assist with producing and maintaining I.T statistics, reports, checklists and other documentation as necessary
- Contribute towards Disaster Recovery & Business Continuity planning, testing and revisions/lessons learnt.
- To create and maintain knowledge base articles to enable consistent experience for the end user.
- Adopt a flexible approach to working hours to ensure the delivery of a customer centric IT support function working outside of normal hours when required.
- Stay up-to-date on industry trends and emerging technologies, identifying opportunities for innovation and improvement.
- Respond to OOO emergencies (server failures, space issues, user issues, application issues), in a timely manner, with quick escalation and fix.
Qualifications
Essential
GCSE Grades (C and above) or equivalent, including Maths and English
IT Level 3 Technician or similar
Microsoft Certified: Azure Administrator Associate or above
Desirable
ITIL 4 or similar relevant IT related qualification that aligns with the Key Accountabilities.
Skills, Knowledge and Attributes
Essential
Strong knowledge of server administration, network infrastructure, and cybersecurity best practices.
Excellent troubleshooting, fault finding and root cause analysis skills.
Excellent knowledge of Active Directory, Group Policy, DHCP and DNS
Good knowledge of Microsoft products including Office 365, Azure, and MDM.
Experience working in Azure Public Cloud including Azure Virtual Desktops.
Ability to deliver IT security training to the rest of the business when required.
Strong and effective verbal and written communication skills at all levels.
Flexible and adaptable to suit the needs of the business, including occasional work outside of contracted hours.
Ability to work as part of a team or individually as required.
Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement and enjoyment
Commitment to customer centricity across all areas of role and interactions with internal and external customers.
Excellent attention to detail with all tasks.
Desirable
Experience with Network monitoring applications i.e. Site 24x7
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What We Do
With over 20 years of experience and expertise, we are a leading provider of employee car benefits. As a privately owned company, our key strengths include our flexible and agile approach. We’re trusted experts in our field.
We work with some of the world’s biggest businesses and brands to deliver employee car benefits. Working in partnership with automotive manufacturers, we can give your business access to the latest vehicles, including electric and motorbikes.
We take pride in putting our customers at the heart of everything we do. From solution design to launch and beyond, our team is dedicated to ensuring we add value to your business.
