Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.JOB RESPONSIBILITIES:
Develops or modifies IT Infrastructure to meet business objectives.
Maintain and implement technical solutions, specifications, and documentation for various sized projects or daily support initiatives.
Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
Provide training and technical support for users with varying levels of IT knowledge.
Completes routine preventative measures and maintains/monitoring network security.
Compensation Range for this Role: $79,956-$127,000 CAD (based on experience)
This role has a hybrid work requirement of 2 days minimum in office per week.
Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.
EDUCATION:
Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience.
EXPERIENCE:
Applicable experience includes Amazon AWS, Microsoft Azure, Windows Servers, Linux Servers, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, VoIP, MPLS, Monitoring and Messaging Systems.
Experience designing, implementing and maintaining enterprise scale systems with High Availability Configurations (Clustering, Load Balancing, Fault Tolerance, etc.), Systems Configuration Management, Optimization Tuning, and Monitoring.
Preferred background working in security focused environments with skills in audit remediation and systems hardening.
Experience with Scripting, Automation, Cisco UCS, Amazon AWS, Microsoft Azure, or PKI.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Strong analytical, judgment and problem solving skills.
Strong oral and written communication skills.
Strong interpersonal skills, interacts will with technical and non-technical clients.
In depth working knowledge of Active Directory, IIS, DHCP/DNS, TCP/IP, Windows Server, VMware Infrastructure, Storage Area Networks (Fiber channel, FCoE and iSCSI), server hardware familiarity include hardware virtualization, fiber channel switching.
Working knowledge of Amazon AWS, Microsoft Azure, Hyper-Converged technologies.
This position is for an existing vacancy within our organization.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or [email protected].
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
Skills Required
- Bachelor's degree in Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience
- Experience with Amazon AWS, Microsoft Azure, Windows Servers, Linux Servers, Active Directory, SQL Server, networking, switching and routing, firewalls, data archival, LAN, WAN, VoIP, MPLS, monitoring, and messaging systems
- Experience designing, implementing, and maintaining enterprise-scale systems with high-availability configurations, including clustering, load balancing, and fault tolerance
- Experience with systems configuration management, optimization tuning, and monitoring
- Experience with scripting, automation, Cisco UCS, Amazon AWS, Microsoft Azure, or PKI
- Working knowledge of Active Directory, IIS, DHCP/DNS, TCP/IP, Windows Server, VMware Infrastructure, storage area networks, Fibre Channel, FCoE, iSCSI, server hardware, hardware virtualization, and Fibre Channel switching
- Working knowledge of Amazon AWS, Microsoft Azure, and hyper-converged technologies
- Background in security-focused environments, audit remediation, and systems hardening
- Strong analytical, judgment, problem-solving, oral and written communication, and interpersonal skills
- Eligibility to obtain and maintain Government of Canada Reliability Clearance (PERC)
What We Do
Nelnet is a leading student loan servicer – but we’re even more than that. We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise. Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.
