Jobs at Nelnet

Lead and develop Analytics and Data Engineers across domain squads, focusing on coaching, career development, performance management, staffing, and cross-functional alignment to deliver data product outcomes while improving squad health and operational efficiency.

Owner of NDS AI governance: ensure AI-specific SDLC gates, evaluate AI registry and impact assessments, maintain audit-ready compliance evidence and AI inventory, hold teams accountable, represent NDS in enterprise AI governance. Grow into IT program administration: monitor Atlassian (Jira/Confluence) health, document and improve SDLC/CMMI processes, interpret regulatory/contractual requirements, train stakeholders, and drive change management.

Administer and govern Nelnet NDS Atlassian Cloud (Jira, Confluence) at a system level; develop scripts and automation (Python/Groovy, Jira Automation, REST APIs, Forge); integrate identity/SSO; map and improve value-streams and SDLC processes; support change management and compliance (CMMI, NIST); mentor admins and produce documentation, reports, and training coordination.

Perform accounting and finance support including month-end close assistance, clerical accounting (lockbox, cash deposits, credit card chargebacks), accounts receivable and billing, help implement a new company-wide financial tool, complete special projects, and provide backup support as assigned.

Support Corporate Marketing & Communications by exploring and testing AI tools (e.g., Microsoft Copilot, PowerAutomate), identifying automation opportunities, integrating AI with CMS/CRM, documenting best practices, monitoring tool performance, participating in trainings, and sharing AI trend insights. Gain hands-on experience with AI-enabled marketing workflows and collaborate with the team to improve efficiency.

Monitor and analyze performance of consumer and student loan portfolios and securitizations, identify trends and risks, build analytical frameworks, extract and analyze data (SQL, Excel, Snowflake), communicate findings to leadership, partner with BI and stakeholders, and adopt AI/automation to drive actionable recommendations and improve data quality and reporting.

Designs and implements enterprise-wide architecture and platforms, leads solution design, consults with stakeholders, provides technical direction and mentoring, champions best practices and security, develops CI/CD and microservices-based systems, works with databases and infrastructure, and leverages LLMs to accelerate development.

Lead design, coordination, and oversight of the bank risk governance framework, serve as primary regulatory liaison, manage issues and policy programs, oversee third-party risk, new product review, model risk committee support, contract and insurance oversight, and ensure regulatory exam readiness.

Lead information security risk management across the enterprise: coordinate risk assessments, audit and SOC support, remediate findings, govern data and controls, support PCI DSS, use GRC tools and AI toolsets, mentor teams, and produce leadership reporting to improve security posture and compliance.

Hands-on AI internship partnering with business units to identify AI opportunities, build research databases, support projects and trainings, document workflows, and present findings to leadership. Interns will assist with AI model work, Agentic AI workflow exploration, data analysis, and cross-team collaboration.

Lead strategy, roadmap, and execution for a core Horizon product workstream. Translate college, student, and payer insights into prioritized requirements, define AI applications, track success metrics, and partner with engineering, design, compliance, and GTM teams to deliver PCI Level 1–compliant, scalable payment experiences for higher education.

Player-coach product leader who owns a core area of the Horizon platform end-to-end, ships AI-enabled, data-driven features, mentors a small PM team, defines strategy and roadmap, coordinates cross-functional launches, and ensures PCI-compliant payment solutions for higher education customers.

Lead design and delivery of compliance programs (PCI DSS, GLBA, HIPAA, NIST) for campus and public-sector customers. Manage schedules, scope, evidence collection, remediation, stakeholder coordination, and customer enablement. Author governance artifacts, train staff, support vISO services, and collaborate with QSAs and engineers to ensure accurate, timely deliverables across a portfolio of customers.

Lead hands-on go-to-market strategy and market validation for SLED products, personally owning early sales, pricing experiments, customer discovery, partner/channel activation (especially within Google Public Sector), and generating go/pivot/kill recommendations. Build pipeline, secure pilots and early paid engagements, collaborate with product and sales, and create the commercial playbook to scale.

Manage end-to-end client onboarding from signed agreement to go-live: run kickoff calls and trainings, coordinate data collection and system setup, maintain project plans, resolve implementation blockers, ensure compliance, hand off to Account Management, and improve onboarding playbooks and training materials.

Serve as the primary bridge between program operations and technical teams to translate business needs into technical requirements, manage system configuration and access, monitor platform performance, coordinate UAT/testing, maintain technical documentation, and support client implementations and platform enhancements to improve operational efficiency and client experience.

Support third-party risk assessments and ongoing oversight by evaluating vendor controls, identifying gaps, recommending remediation, delivering reporting and dashboards, maintaining TPRM policies, collaborating with stakeholders, and using tools (including AI) to improve processes.

Lead partner channel strategy and commercial performance, managing Tier 1 and Tier 2 alliances, ERP partner participation, and a key standalone partner. Drive partner revenue, identify infrastructure-native opportunities, oversee onboarding, forecasting, pipeline reporting, and cross-functional coordination to execute partnership strategy.

Lead discovery workshops, author testable user stories, document end-to-end workflows and data lineage, define/enforce data standards and stewardship, own data dictionary, validate data readiness before go-live, identify regulatory data obligations, participate in Data Governance Council, and serve as the business systems analyst for CRM platforms.

Interns build and test LLM-based agents, research agent frameworks and tooling, prototype integrations with internal APIs and M365, write code and documentation, participate in reviews, and present findings to AI Lab leadership.