Jobs at Nelnet

Prepare and analyze financial and operating data, manage invoicing and reconciliations, support financial statement preparation, build revenue models, troubleshoot integrations and data loads between Workday and Adaptive Planning, generate reports, and drive process improvements across accounting functions.

Lead product strategy and revenue for the Scholarship Granting Organization (SGO) market, driving AI-enabled platform development, customer engagement, and cross-functional execution. Build partnerships with SGOs and K-12 private schools, set and manage revenue targets, oversee compliant integrations, and inspire teams to deliver measurable growth and improved client experiences.

Lead cross-functional technical teams to deliver full-lifecycle software development, cloud migration, and AI projects. Apply Agile/hybrid methods, manage schedules, budgets, risks, and stakeholders, and ensure alignment with architecture and security standards. Drive AI tool adoption and coordinate testing, deployment, and post-implementation support.

Support Go-to-Market initiatives by consolidating data, enhancing and automating reports and dashboards, analyzing GTM metrics, supporting forecasting, partnering cross-functionally, documenting reporting logic, identifying process improvements, and executing ad hoc analyses and projects.

Partner with business leaders, stakeholders, and delivery teams to elicit, document, and prioritize requirements. Analyze processes, translate needs into user stories/use cases, support backlog refinement and testing, resolve support issues, and drive continuous product and process improvements while ensuring alignment between business goals and technical solutions.

Administer and govern Nelnet NDS Atlassian Cloud (Jira, Confluence) at a system level; develop scripts and automation (Python/Groovy, Jira Automation, REST APIs, Forge); integrate identity/SSO; map and improve value-streams and SDLC processes; support change management and compliance (CMMI, NIST); mentor admins and produce documentation, reports, and training coordination.

Owner of NDS AI governance: ensure AI-specific SDLC gates, evaluate AI registry and impact assessments, maintain audit-ready compliance evidence and AI inventory, hold teams accountable, represent NDS in enterprise AI governance. Grow into IT program administration: monitor Atlassian (Jira/Confluence) health, document and improve SDLC/CMMI processes, interpret regulatory/contractual requirements, train stakeholders, and drive change management.

Translate complex technical information into clear, structured documentation for internal and external audiences. Validate and edit AI-generated drafts, interview SMEs, and maintain AI-assisted documentation workflows, version control, and knowledge management. Support multiple IT delivery teams, contribute to documentation backlog and strategy, and ensure documentation meets audience needs.

Support the Corporate Accounts Payable team by assisting supplier payment processes, reviewing and approving expense reports, helping with annual 1099 filings, and contributing to departmental projects while gaining accounting experience.

Perform accounting and finance support including month-end close assistance, clerical accounting (lockbox, cash deposits, credit card chargebacks), accounts receivable and billing, help implement a new company-wide financial tool, complete special projects, and provide backup support as assigned.

Review and process customer student loan accounts, research account information, validate and update loan servicing systems, ensure data integrity, attend trainings and team meetings, contribute to continuous process improvement, and work scheduled hours including required overtime.

Player-coach product leader who owns a core area of the Horizon platform end-to-end, ships AI-enabled, data-driven features, mentors a small PM team, defines strategy and roadmap, coordinates cross-functional launches, and ensures PCI-compliant payment solutions for higher education customers.

Lead strategy, roadmap, and execution for a core Horizon product workstream. Translate college, student, and payer insights into prioritized requirements, define AI applications, track success metrics, and partner with engineering, design, compliance, and GTM teams to deliver PCI Level 1–compliant, scalable payment experiences for higher education.

Interns build and test LLM-based agents, research agent frameworks and tooling, prototype integrations with internal APIs and M365, write code and documentation, participate in reviews, and present findings to AI Lab leadership.

Provide legal support for commercial and corporate matters: draft, review, negotiate SaaS/MSA/SOW/NDAs and vendor contracts; advise business teams on risk-balanced solutions; support corporate governance, M&A, structured finance, and contract lifecycle management; manage outside counsel and develop templates and playbooks.

Lead and grow a market segment from single validated product to multi-product portfolio with full P&L ownership. Start hands-on as product manager (roadmap, prioritization, discovery, GTM), then build and lead product teams, establish sales and operations, define segment strategy, and drive revenue, profitability, and product adoption.

Sell services-led technology solutions to SLED (state, local, education) clients nationally. Build pipeline, qualify opportunities, lead capture/procurement, co-sell with partners (Google Public Sector), close complex, multi-stakeholder deals, and maintain CRM/forecasting discipline while representing Nelnet at industry events.

Own token economics and cost-optimization for enterprise AI platforms. Instrument LLM workloads, analyze token usage, implement caching/batching and model-tier strategies, build utilization and cost dashboards, recommend and execute cost-saving changes, and translate findings into org-wide best practices.

Manage financial reporting and accounting for tax credit investment portfolios, ensuring GAAP compliance, investor reporting, audits, forecasting, budgeting, risk mitigation, tax credit compliance, process improvements and team leadership for Nelnet Tax Credit Services.

Own and operate enterprise AI platforms and build/deploy AI Agents across Shared Services. Configure platform integrations (Claude, Copilot, Gemini), maintain reusable assets, enable segments, and apply engineering standards (branching, review gates, CI/CD) for responsible AI deployments.