Business Operations and Contracts Coordinator

Zynga is looking for a highly organized and proactive Program & Business Operations Coordinator to join our CTO Strike Team - Contract & Vendor Management Team. This role sits at the intersection of contract management, business operations, and cross-functional coordination, making it a uniquely visible and impactful position within our global organization. You'll own critical operational workflows end-to-end, support contract administration and procurement processes, and serve as a trusted communication hub within the CTO Strike team.

• End-to-End Contract & Vendor Management Program Coordination Provide operational and administrative support to the program director of the Contract & Vendor Management team. This will include:
• Contract Administration & Procurement Support 
  • Serves as the internal business liaison for vendor contracts, including tracking and supporting Zynga-specific requirements. 
  • Coordinates renewal workflows for Zynga with the global procurement team, including data gathering, validation, and budget approvals..  This includes communication with the legal team and other internal stakeholders.
  • Acts as the primary Zynga requestor, submitting contract requests, PO requests, and compliance due-diligence into centralized enterprise tools.
  • Tracks and reports status updates for contract-related workflows.
  • Ensures accuracy, timely approvals, and proper documentation.
  • Creates renewal approval requests for pre-approvals and tracks approvals accordingly.
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• Communication & Reporting 
  • Coordinates program updates via written summaries, status reports, and stakeholder communications. 
  • Prepares and maintains polished presentations for leadership reviews, team briefings, and cross-functional meetings, translating data and program progress into clear narratives as requested
• Risk Mitigation & Data Integrity 
  • Owns tracking software clearance, VSA, DPA, DPQ, and other forms to support compliance requirements.
  • Flags and coordinates with the program director on any non-compliance issues for quick resolution.
  • Assists with usage optimization to align on accurate data to ensure proper pricing and scale.
• Program/Project Management Support Provides project management support for ad-hoc operations initiatives.
• General Business Operations Coordination & Support
• Ad-hoc administrative and operational requests on special projects.

• Operational & Business Experience 
  • 1-2+ years of experience in program coordination, business operations, or a similar role, preferably within software development, gaming, or compliance-heavy environments.
  • Some experience with contract administration and/or PO creation is strongly preferred.
• Relationship Builder 
  • Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across various disciplines, and work styles.
• Exceptional Communicator 
  • Strong written and verbal communication skills, with a proven ability to write clear program summaries, updates, and business correspondence. 
  • Comfortable building and presenting polished slide decks to program leads and senior stakeholders.
• Process-Oriented 
  • Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation across contracts, POs, and program deliverables.
• Autonomous Operator 
  • Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
• Technical Proficiency 
  • Hands-on experience with Google Workspace (Docs, Sheets, Slides).
  • Familiarity with ERP or procurement systems (e.g., JDE, Oracle, etc.) is a plus.

• Familiarity with generative AI tools (like Gemini, Claude, etc.) to optimize daily operations, accelerate reporting, and streamline workflows.

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

The pay range for this position in Ontario at the start of employment is expected to be between $62,000 and $82,000 CAD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.