The Role
Provides first-level IT support and assists with workstations, networks, Linux servers, infrastructure services, cloud platforms, virtualization, monitoring, security, backups, and disaster recovery. Supports Git, Docker, CI/CD, scripting, automation, documentation, and infrastructure projects while developing hands-on DevOps, networking, cloud, and systems administration skills.
Summary Generated by Built In
We are looking for a motivated and hands-on IT Infrastructure & DevOps Trainee who is interested in learning and working with real-world systems, servers, networks, cloud, security, and automation.
Key Responsibilities
- Provide first-level technical support for hardware, software, operating systems, and network issues.
- Setup, configuration, maintenance, and troubleshooting of workstations, laptops, printers, network devices, and other IT equipment.
- Assist in managing Linux/Ubuntu servers, including users, permissions, services, system resources, and basic troubleshooting.
- Work with infrastructure services such as Apache, Nginx, SSH, DNS, DHCP, MySQL/Postgres, and related technologies.
- Assist with network administration, including TCP/IP, VLANs, routing, firewalls, VPNs, and connectivity troubleshooting.
- Support Git, Docker, CI/CD, Bash, PowerShell, and Python-based automation.
- Gain hands-on exposure to AWS/Azure, Proxmox/VMware/Nutanix, virtual machines, storage, backups, and disaster recovery.
- Monitor infrastructure using tools such as Grafana, Prometheus, Nagios, Zabbix, and Wazuh.
- Assist with system security, patch management, server hardening, endpoint security, and vulnerability remediation.
- Monitor and verify backups and assist with restore and disaster recovery activities.
- Maintain accurate IT documentation, network diagrams, configurations, runbooks, and troubleshooting procedures.
- Support infrastructure, DevOps, cloud, networking, security, and automation projects.
- Collaborate with IT, Infrastructure, DevOps, Security, and Development teams while continuously learning new technologies.
- Pursuing or recently completed a Bachelor's degree in IT, Computer Science, Computer Engineering, Networking, Cybersecurity, or a related field.
- Basic understanding of Windows, MacOS, Linux, networking, hardware, and commandline environments.
- Strong troubleshooting and problem-solving mindset.
- Willingness to learn and work hands-on with servers, networks, and infrastructure.
- Good communication, teamwork, and documentation skills.
- Ability to work independently while knowing when to escalate issues.
Exposure to Linux Administration, Git/GitHub/GitLab, Docker, CI/CD, Bash, PowerShell, Python, Ansible, Terraform, AWS, Azure, Proxmox, VMware, Grafana, Prometheus, Zabbix, Wazuh, OpenLDAP, Active Directory, Cloudflare, Apache, Nginx, and Databases will be an advantage.
We are looking for someone who is curious, hands-on, self-driven, security-conscious, problemoriented, responsible, and passionate about understanding how IT infrastructure actually works.
Skills Required
- Pursuing or recently completed a bachelor's degree in IT, Computer Science, Computer Engineering, Networking, Cybersecurity, or a related field
- Basic understanding of Windows, macOS, Linux, networking, hardware, and command-line environments
- Strong troubleshooting and problem-solving mindset
- Willingness to learn and work hands-on with servers, networks, and infrastructure
- Good communication, teamwork, and documentation skills
- Ability to work independently while knowing when to escalate issues
- Exposure to Linux administration, Git, GitHub, GitLab, Docker, CI/CD, Bash, PowerShell, Python, Ansible, Terraform, AWS, Azure, Proxmox, VMware, Grafana, Prometheus, Zabbix, Wazuh, OpenLDAP, Active Directory, Cloudflare, Apache, Nginx, and databases
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The Company
What We Do
TechKraft Inc. is a global IT engineering services and consulting company that helps organizations turn data, security, and artificial intelligence into production-ready business capabilities. Its offerings include AI and machine-learning solutions, data engineering, technology operations, quality assurance, business analysis, cybersecurity, cloud infrastructure, product engineering, staff augmentation, and managed delivery. The company operates an offshore development center in Nepal and serves clients internationally.
