IT HR Technology Product Owner

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

Norton Rose Fulbright is seeking a dedicated and experienced IT HR Technology Product Owner to manage the product lifecycle for HR platforms and applications. This includes managing the vision, roadmap and delivery of NRF’s HR technology ecosystem, including Workday.  This role partners with HR, IT, InfoSec, Finance, and vendors to translate business needs into scalable, secure, and compliant solutions that improve employee experience and enable efficient HR operations. The ideal candidate will have a strong background working with HR systems and processes, including expertise in Workday and human resources operations. Experience supporting HR functions in a legal environment is highly preferred.

This position is ideally located in Houston, Texas, but can be based in any of our US offices. We offer a hybrid schedule which is primarily remote with in-office meetings as needed each month. The position reports into the Application Portfolio Manager. 

• Define and communicate product vision, strategy, and roadmap for HR technology, aligning with HR and enterprise priorities to ensure a cohesive HR tech landscape
• Partner with HR to develop business cases to gain approval for product or service investment
• Partner with Enterprise Architecture for vendor selection to ensure alignment to product delivery strategy
• Own the end-to-end product delivery lifecycle: intake and discovery, defining MVPs and incremental releases, prioritization, delivery execution, release planning, and adoption
• Establish and manage the product backlog in Azure DevOps; write epics, features, and user stories with clear acceptance criteria; partner with the team to run Agile ceremonies (backlog refinement, sprint planning, daily stand-ups, sprint reviews/demos, and retrospectives)
• Facilitate quarterly/half-year planning to align roadmap priorities with stakeholders (e.g., program increment planning, release planning, and dependency management across HR and IT teams)
• Partner with HR Business Process Managers (BPMs) and HRIS to map processes, simplify workflows, and optimize the employee and manager experience
• Lead cross-system integrations and data flows, coordinating with integration and data teams
• Ensure solutions meet privacy, security, and compliance requirements (e.g., access controls, segregation of duties, audit readiness, data retention)
• Oversee vendor relationships, including support models, SLAs, renewals, and the evaluation of new HR technology capabilities
• Drive change management and adoption: communications, training, job aids, release notes, and stakeholder readiness for assigned technology
• Define and track success metrics and delivery health (e.g., process cycle times, adoption, data quality, ticket trends, NPS/CSAT, lead time/throughput) and continuously improve based on insights
• Manage risks, dependencies, and tradeoffs; plan against team capacity/velocity; align on sprint goals and Definition of Ready/Done; escalate decisions and remove blockers to keep delivery on track
• Maintain system health and governance: environment/release coordination, change calendar alignment, configuration standards, documentation, and knowledge transfer to support teams

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor’s degree in Information Systems, Business, HR, or a related field.
• 5+ years of experience in product management/product ownership, business systems, or HR technology roles
• Hands-on experience delivering enhancements in Workday; ability to translate HR requirements into system configuration and technical deliverables
• Experience working in Agile delivery models (e.g. Scrum); proficiency with backlog management, user story writing, and iteration planning
• Strong stakeholder management skills, including facilitating workshops, aligning priorities, and communicating tradeoffs
• Knowledge of HR data concepts and reporting/analytics; understanding of integrations, APIs, and middleware concepts (technical depth appropriate for partnering with developers)
• Working knowledge of security and privacy practices in enterprise SaaS platforms (role-based access, least privilege, audit controls)
• Excellent written and verbal communication skills; ability to communicate

Preferred Qualifications:

• Workday certification(s) and/or experience across multiple Workday modules (e.g., HCM, Payroll, Benefits, Talent, Recruiting, Time, Absence, Prism/Reporting)
• Experience with learning ecosystems (e.g., content libraries, xAPI/SCORM, skills taxonomy, learning analytics, learning assignments and compliance training)
• Experience with identity and access management (SSO/SAML/OAuth), provisioning, and role engineering for HR systems
• Experience managing vendors and implementation partners, including statement-of-work development and delivery oversight
• Experience supporting global HR processes (multi-country, multi-language, time zones) and related compliance needs

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact [email protected]. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Equal Employment Opportunity

Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the firm, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).