The Role
CYE is looking for an IT Helpdesk Tier1 to be a part of the IT team to share the load and responsibilities for the company IT infrastructure and user management.
We are looking for a competent IT member who is passionate about IT and security in various tech environments. In this position you will help the IT manager with all the daily and ongoing tasks (from systems to helpdesk). This involves maintaining and improving the company infrastructure, network, security, and ensuring the proper function of the IT.
Responsibilities
- Support users' onboarding/offboarding Users' - devices, accounts, software, permissions, etc.
- Support and troubleshoot end-user’s computer software and hardware issues - Tier1
- Support and troubleshoot network issues
- Operate service desk ticketing system
- Maintain and manage IT Assets inventory/licenses
- Manage all user accounts, licenses, and subscriptions
- Manage IT equipment, stock, and purchasing
- Maintain meeting rooms IT equipment
Qualifications
- At least 1 year of work experience as a support Helpdesk tier 1.
- Hands-on experience with the following OS: Windows 11, MacOS, Windows server 2016 and up.
- Basic experience with on-premises server hardware, OS, and virtualization technologies (VMWare).
- Experience with Microsoft Active directory, Entra-ID in a Hybrid operation mode.
- Experience with Microsoft Office365 productivity suite: Teams, SharePoint, OneDrive, etc.
- Well organized with excellent communication skills
- A self-starter and a fast learner with a ton of curiosity and the ability to work independently and within a team
- Experience in MDM (Mobile Device Management) and Intune for both Windows and macOS platforms - advantage
- Knowledge and understanding in Switches / Firewall configurations - advantage
About us
CYE’s exposure management platform, Hyver, transforms the way security teams protect their organizations. With CRQ at its core, Hyver reveals exposure in financial terms, visualizes attack routes to critical business assets, and creates tailored mitigation plans. Founded in 2012, CYE has served hundreds of organizations globally.
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The Company
What We Do
CYE’s optimized cyber risk quantification platform and expert guidance transform the way organizations manage cybersecurity.
Using AI, machine learning, and innovative technology, CYE visualizes attack routes, quantifies, mitigates, and communicates cyber risk, and matures organizational cybersecurity posture. In doing so, CYE provides clear and relevant insights that empower companies to make effective cybersecurity decisions. The company serves organizations in multiple industries globally.
Founded in 2012, with headquarters in Israel and operations around the world, CYE is funded by EQT Private Equity and 83North.
