IT Help Desk Assistant - LATAM

Sorry, this job was removed at 11:52 p.m. (CST) on Thursday, Nov 21, 2024
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4 Locations
Internship
Financial Services
The Role

Description

About World Business Lenders ():

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements.
The job requires excellent oral and written command of the English language.
Resumes must be submitted in English.


Essential functions and responsibilities include:

  • Experience working and supporting clients in a remote environment.
  • The candidate must possess excellent interpersonal and customer service skills.
  • The candidate must possess strong written and verbal communication skills.
  • Must manage time effectively and be motivated, reliable, and a self-starter.
  • Ability to work in a fast-paced environment.
  • Understanding of Active Directory environment.
  • Proficient in the management of Azure AVD and O/M365.
  • Proficient with the Zendesk Ticket system.
  • Troubleshooting and resolving computer-related technical issues.
  • Perform other duties as required.
Requirements
  • Bachelor’s degree in Computer Science or related discipline with a minimum of 2 or more years of work experience in a business environment.
  • Maintain accurate documentation and have excellent written and communication skills.
  • Critical thinking and good attention to detail in all aspects of administrative support.
  • Strong technical background: Understanding of Active Directory, management of Azure AVD and O/M365.
  • Proficient with the Zendesk Ticket system.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • The ability to work with a high degree of accuracy and to manage multiple issues and demands.
  • Must be dependable by meeting deadlines, working independently, being accountable for work, and having good attendance record management.
  • A strong sense of urgency and a desire to succed.
Benefits
  • CONTRACT/CONSULTANCY POSITION
  • Salary: DOE
  • 11 US Paid Holidays per year


The Company
HQ: Elmsford, NY
252 Employees
On-site Workplace
Year Founded: 2011

What We Do

At World Business Lenders (WBL) Our motto, 'We Lend. You Grow'​ is simple, yet powerful. We make working capital available to eligible businesses for expansion and growth.

WBL was founded by a seasoned team of entrepreneurs with strong track records of launching, financing and growing successful small businesses. We understand what businesses need in terms of working capital, and are well-aware of how little is actually available for small businesses in the current marketplace. WBL understands how additional working capital can help you navigate your business to maximum success.

Our unique approach to lending makes your business the focal point for loan decisions. Instead of concentrating on personal assets and a business owner's credit score, we believe the history and financial performance of your business should outweigh all other factors in our decision making process.

WBL bases each loan decision on your business’s ability to make affordable daily payments to satisfy the loan. While there are many challenges small business owners face, WBL believes access to working capital shouldn't be one of them.

WBL's sole focus is making loans to small businesses. This is all we do!

We Lend. You Grow.

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