IT Field Support Specialist

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Columbia, MD, USA
In-Office
Information Technology • Security • Software • Analytics • Cybersecurity
The Role
Our Mission
At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description
Dobbs Defense Solutions
is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

Duties
  • Plan and execute hardware installation schedules; prepare related installation and test reports
  • Configure and install workstations, servers, printers, teleconferencing equipment and related cabling 
  • Troubleshoot, repair, and test IT hardware including computers, peripherals and telecom systems
  • Document configuration changes and update technical drawings using AutoCAD
  • Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
  • Provide on-site training to personnel on proper hardware use and Maintenace 

Qualifications
Required education and experience:

 
  • High school diploma or GED and 3-5 years of relevanrt hardware support experience
  • Strong proficiency in hardware installation, troubleshooting, Windows OS, and Microsoft Office Suite 
  • Must have a valid driver's license, acceptable driving record, and the ability to lift up to 50 lbs
  • Skilled in reading technical manuals and schematics; able to work independently with minimal supervison
  • Available for an 8-hour shift between 6 am and 6 pm as needed by management 

Required Clearance
 
  • TS/SCI with a FS Polygraph

Working Environment
 
  • Onsite

Our Equal Employment Opportunity Policy
Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.

 

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The Company
HQ: College Park, MD
11 Employees

What We Do

We work with government and commercial customers to develop enterprise IT, cyber, and analytics solutions. We are committed to supporting our customers’ missions. Our focus is to invest in an experienced workforce that delivers premier solutions to meet customers’ business and technical requirements. Dobbs Defense Solutions, LLC is a Service-Disabled, Veteran-Owned Small Business (SDVOSB). The company is registered with the U.S. Department of Veterans Affairs (VA) Center for Veterans Enterprise (CVE), and SDVOSB status has been validated by the VA. The company is headquartered in Rockville, Maryland with a portfolio of Department of Defense (DoD) clients that are centered on information technology, and cybersecurity programs. Dobbs Defense Solutions, LLC is an 8(a) certified Minority Owned Business, Economically Disadvantaged Women Owned Small business (EDWOSB), Women Owned Small Business (WOSB), and SDVOSB. Our executives and employees have more than 35 years of proven experience in information technology (IT), cybersecurity, business intelligence (BI), and project/program management (PM). D2S focuses on delivering IT, BI, cybersecurity, and PM capabilities by employing professional services with exceptional results.

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