IT Executive Director, Commercial Operations

| Conshohocken, PA, USA | Hybrid
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Job Summary: Reporting to the CIO, this role is a senior leadership and business partner role responsible for providing strategic direction, oversight, and management of Information Technology across the Commercial Operations functions of Madrigal including Market Access, Payor Operations, Pricing, Revenue Management and Trade Management. This position requires a seasoned IT professional with a strong understanding of the unique IT needs and challenges within these core Commercial Operations in the pharmaceutical industry.


Key Responsibilities:


Strategic Leadership:


Develop and execute the IT strategy aligned with Commercial Operations objectives and the overall business strategy


Collaborate with senior leadership to ensure IT initiatives support and enhance Commercial Operations processes, including sales, market access, and customer engagement


IT Commercial Operations Integration:


Lead the integration of IT solutions into Commercial Operations processes, ensuring alignment with compliance, regulatory, and data privacy requirements


Identify opportunities for leveraging technology to optimize Commercial Operations, enhance sales effectiveness, and improve market access


System Design and Implementation:


Lead the design, implementation, and ongoing enhancement of IT systems supporting Commercial Operations functions such as Pricing systems and tools, Market Access solutions, Revenue Management, and integration across the pharma order-to-cash value chain.


Experience with IntegriChain, Model N, Tribeca, or similar plus hands-on experience working with pharma distributors and 3Pl’s / 4PL’s required


Ensure systems comply with regulatory standards and industry best practices


Team Management:


Build and lead a high-performing IT team supporting Commercial Operations, fostering a collaborative and innovative work culture


Provide guidance and mentorship to team members, promoting professional development and growth


Collaboration with Stakeholders:


Collaborate with cross-functional teams, including Sales, Market Access, Marketing, and IT teams, to understand IT needs and deliver integrated solutions


Engage with key stakeholders to gather requirements and ensure IT solutions align with Commercial Operations goals


Data Analytics and Reporting:


Implement data analytics and reporting solutions to provide insights into sales performance, market trends, and customer behavior


Drive data-driven decision-making within Commercial Operations teams


Qualifications:


Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree preferred


15 years of progressive leadership experience in IT, with a focus on supporting Commercial Operations in the pharmaceutical industry


Proven track record of successful implementation and management of IT systems supporting Commercial Operations processes


Strong understanding of regulatory requirements related to IT systems in the context of Commercial Operations


Skills and Competencies:


Strategic thinking and leadership abilities


Excellent communication and stakeholder management skills


Strong project management skills with a focus on delivering results


In-depth knowledge of IT systems relevant to Commercial Operations


Regulatory affairs knowledge related to IT systems in the pharmaceutical industry

We are an equal opportunity employer (EOE). We respect individual differences, embrace diversity throughout the organization, and value the unique strengths of each employee. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity and/or gender expression, national origin, age, disability, genetic information or veteran status.

 

Excellent salary and benefits package offered.

Please visit our website, www.madrigalpharma.com, to apply for this position.

NO PHONE CALLS PLEASE. PRINCIPALS ONLY.

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