HHi, we're Oscar. We're hiring an IT Engineer II to join our IT team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
As a key member of the IT Engineering team, the IT Engineer II is responsible for supporting enterprise applications and providing innovative solutions to business challenges through automation. This role involves managing user devices, analyzing, installing, modifying, and supporting operating systems and enterprise software. The IT Engineer II will play a crucial role in ensuring the seamless integration and operation of IT systems within the organization.
You will report to the IT Engineering Manager.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
This is a hybrid role in our New York office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid
Pay Transparency:
The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.
Responsibilities
- Handle Single Sign-On (SSO) of new applications with Okta and troubleshoot related issues.
- support the Mac OS fleet using Jamf, ensuring optimal performance and security.
- Develop and maintain comprehensive documentation for supported applications.
- Oversee the complete lifecycle of user identities, including provisioning and deprovisioning.
- Implement and maintain automated workflows for user onboarding and offboarding.
- Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and Zendesk.
- Provide operational support, including account management, workflow optimization, log analysis, troubleshooting, and performance enhancement.
- Participate in an on-call schedule to provide emergency services and respond to issues as per monitoring and escalation protocols.
- Ensure computer systems comply with organizational guidelines and standard operating procedures (SOPs).
- Establish, configure, test, and maintain operating systems and SaaS applications.
- Ensure rapid response to technical issues to minimize downtime and maintain productivity.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
- 3+ years of IT experience, with at least 1 year in systems administration within a cloud-first, modern IT environment.
- 2+ years of experience in a high-growth SaaS environment.
- Proficiency in Okta identity and access management.
- 2+ years of experience using Jamf to manage Mac OS
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
What We Do
Health care is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize health care. We're a group of technology and health care professionals who looked at the current state of the US health care system, got frustrated by the horrible consumer experience, and decided to do something big about it. Backed by a renowned set of investors and advisors, we’ve set out to revolutionize health care.
