DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.

It's a difference you've likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that's just for starters. That's why we say, "When our customers prosper, we all win."

Job Description:

DTN is looking for an IT End Point System Admin to join our team out of our Bloomington, MN office. In this role, you'll provide technical support and assistance to end-users. On-call duties will be required for this role.

What you will be responsible for:

• Provide technical support and prompt assistance via phone, email, chat, support ticket, deskside, and/or remotely related to end-user computer systems, hardware, network connectivity, and software
• Perform troubleshooting via diagnostic tools and techniques, as well as relevant questioning
• Responsible for AV maintenance and troubleshooting for multiple Teams rooms
• Perform VDI maintenance, support, and creation of VMs using VMWare tools
• Daily Microsoft 365, SharePoint, Intune, and Entra ID administration and support
• Build and deploy desktop images using Smart Deploy
• Document actions taken, end-user communications, and resolution notes within Jira Service Management ticketing system
• Create and share team knowledge base articles as appropriate
• Collaborate with IT individuals and/or engage 3rd party technical experts/vendors to resolve complex issues

What you will bring to the role:

• SharePoint Admin experience
• VDI experience
• Customer service-oriented experience
• Microsoft 365 experience
• AV experience with setting up Teams rooms and Evoko Schedulers
• Excellent written and verbal communication skills
• Self-starter

What you can expect from DTN:

• Competitive Salary
• Unlimited PTO
• Flexible working hours
• Remote work model (position dependent)
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching

• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)

The targeted hiring base pay range for this position is between $48,750 and $65,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.

Why Choose DTN?

Together, we are a community of experts in our respective fields, focused on delivering on our commitments and working together to harness the combined knowledge and insight that is unmatched by our industry competitors. If you are the best at what you do, this is the place for you

OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.

OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.

OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented

At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!

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Why DTN?

OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.

OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.

OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented

We have great benefits at DTN - apply today to find out more!

At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!

** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled