IT Disaster Recovery Coordinator

What success looks like in this role:

Role Summary

Responsible for maintaining, executing, and improving IT disaster recovery plans, coordinating DR testing, and acting as a key liaison between IT teams, business stakeholders, and senior DR leadership.

1. Disaster Recovery Planning

• Maintain and update IT disaster recovery plans
• Ensure plans reflect:
  • Current infrastructure and applications
  • Cloud, on‑prem, and hybrid environments
• Validate plan accuracy through regular reviews
• Maintain and track:
  • System‑level RTO and RPO
• Identify gaps between recovery targets and technical capability
• Escalate risks and misalignments to senior leadership

2. IT & Technical Knowledge (Infrastructure & Platform Understanding)

• Solid working knowledge of:
  • Servers, virtualization, storage, and networking basics
  • Cloud DR concepts (replication, snapshots, failover)
• Understand how:
  • Applications depend on databases, identity, and networks
  • Can explain recovery steps and sequencing clearly to technical teams.

Backup & Restore Processes

• Understand backup and recovery solutions:
  • Backup schedules, retention, restore validation
• Coordinate restore testing with infrastructure teams
• Track backup success and recovery risks

3. DR Testing & Exercising (Test Planning & Execution)

• Plan and coordinate:
  • Application DR tests
  • Infrastructure recovery tests
  • Create test scenarios aligned to real‑world failures
• Coordinate across:
  • Server, network, database, application, security teams

Test Reporting & Follow‑Up

• Capture test results:
  • Actual recovery times vs RTO
  • Issues and lessons learned
• Track remediation actions to closure
• Track recovery progress, blockers, and dependencies
• Maintain accurate timelines during incidents
• Provide summary reports to senior DR leadership

Communication & Coordination

• Prepare and deliver:
  • Clear, timely stakeholder updates
  • Status reports for IT and business teams
• Maintain incident logs and documentation
• Communicate confidently with both technical and non-technical stakeholders.

4. Governance, Risk & Compliance (Documentation & Audit Readiness)

• Maintain DR documentation for:
  • Audits and compliance reviews
• Support audits:
  • Provide evidence
  • Walk through DR plans and test results
• Track audit findings and remediation actions
• Audit‑aware and detail‑oriented.

Risk Tracking

• Identify DR gaps and risks:
  • Inadequate testing
  • Missing dependencies
  • Unrealistic recovery targets
• Log and track risks until resolution or formal acceptance
• Proactively flags risks instead of reacting to audit findings.

5. Program & Organizational Skills

Planning & Coordination

• Manage DR calendars:
  • Testing schedules
  • Plan reviews
• Coordinate with:
  • IT, Security, Applications, Infrastructure, Vendors
• Track deliverables and deadlines

Tools & Reporting

• Use tools such as:
  • ServiceNow
  • BCM Modules
• Maintain accurate trackers, dashboards, and reports

#LI-BN1

You will be successful in this role if you have:

Soft Skills & Behaviors (Critical at Mid‑Level)

Skill

Mid‑Level Expectation

Communication

Clear, structured, audience-aware

Organization

Strong multitasking and follow-up

Analytical Thinking

Identifies patterns and improvement opportunities

Ownership

Drives tasks to completion

Collaboration

Works effectively across IT teams

Pressure Handling

Stays calm during incidents

7. Certifications (Valued, Not Mandatory)

• CBCP / CBCI (Associate or Core level)
• ITIL Foundation
• ISO 22301 (Foundation / Internal Auditor)
• Cloud fundamentals (Azure or AWS)

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.