IT Disaster Recovery Analyst

CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

The IT Infrastructure Analyst is responsible for supporting IT Disaster Recovery (IT DR) strategies for National IT infrastructure services. As an IT DR Analyst you will be responsible for developing operational IT recovery scripts based on input from technical support areas, developers and business owners. Additionally, you will be responsible for managing and leading planning activities leading up to business resumption and contingency certification tests which includes providing test day support for specific/assigned lines of business. The IT DR Analyst will be responsible for providing consultation in the development of IT recovery strategies for new platforms, drive automation of recovery steps as well as ensuring existing processes are continuously improved to achieve IT recovery efficiency. Finally, the IT DR Analyst provides support with infrastructure recovery during an actual contingency event/incident.

Principal Duties and Responsibilities:

• Managing and/or leading planning activities and test day support for planned IT business resumption and contingency certification testing.
• Assist with IT recovery automation development
• Developing and maintaining operational IT recovery scripts with input from technical SMEs in support of infrastructure recovery.
• Support recovery and recovery automation activities with application migration to Colo / Cloud environments
• Collaborating with technical SMEs, business customers and management regarding all aspects of IT recovery and testing.
• Facilitating recovery strategy and support development for new or existing infrastructure applications.
• Ensuring IT recovery readiness for areas of responsibility, at all times.
• Providing IT DR support during an actual incident or crisis.
• Maintaining recovery tools/automation to ensure production readiness.

Position Requirements:

• Strong interpersonal skills to include effectively communicating, coordinating and disseminating detailed information to support IT DR /resiliency across multiple teams and various levels of management and staff within the organization. Ability to influence and adjust communications to specific audiences from individual contributor through senior executives. Excellent attention to detail is a must.
• Desire to lead small teams on special projects to drive team objectives and initiatives.
• Strong written communication skills to include developing post-test summaries, customer communications, and process documentation.
• Strong problem solving, analytical, organizational, and critical thinking skills; demonstrated by the ability to assimilate new information, data, and technical details with desired business outcomes, and produce sound analysis and recommendations.
• Comprehensive knowledge pertaining to concepts and principles in IT Disaster Recovery and Contingency Planning. General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and automation technologies.
• Responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function’s risk management.
• Makes decisions within established or widely accepted standards. Achieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.
• Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling less than 20 lbs.
• The position will require occasional extended hours weekend work, and occasional travel including overnight stays.

Preferred Technical Skills and Experience:

• Moderate technical understanding of the General Services/IaaS/PaaS and Critical Services Tier infrastructure and components.
• Technical Project Management
• Experience in developing business recovery and/or operational procedures, supporting IT recovery testing, and maintaining production-ready operational plans.
• Experience in business continuity practices.
• Experience in leading small to medium projects.
• Knowledge of resilience models, managed solutions, and cloud technology.

Other Requirements and Considerations:

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• If you need assistance or an accommodation due to a disability, please notify [email protected]
• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.
• The hiring range for the Analyst - IT - Experienced (3-5+ years' experience) is $73,000 - $100,430 annually. The hiring range for the Analyst - IT - Senior (5-10+ years' experience) is $88,000 - $121,000 annually.
• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.
• For candidates outside Richmond, VA and Dallas, TX listed salary ranges may be adjusted based on your geographic location.
• Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply by September 17, 2024. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryAnalytical

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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