IT Developer

Primary responsibilities:

• Oversee Build and configuration releases of RPPM tool. Handle config development and Katalon script development. Responsible for build upgrade and config deployments. 
• Update test suites to support HURT/regression as new changes are required. Assists in the coordination of various testing activities.
• Process data clean up for users coming in and out of the company. Routine performance and job monitoring and token clean up, documentation reviews, process maintenance activities. 
• Manage weekly sync with team on ticket metrics, priorities and upcoming change requirements. Report on open ServiceNow and Vendor tickets. Train new resources in team on application and automation tools. 
• Handle Year end activities including Data update, Clean-up activities, Data analyzations and running command lists on configuration. CCB user updates, Organization alignment, Sync working and baseline versions. 
• Handles user queries through emails. 
• Works on the JIRA tasks which are in addition to other normal incidents.
• Guides/help integration team for Sciforma, Business Opportunity Selection and Flight Map. 

Additional responsibilities may include:

• Quarterly patching of software
• Test data in integration updates. Work with TIBCO and other interface groups for data quality checks.
• Align with the different business owners, architects and IT experts of the components involved on the processes defined in R&D development
• Support RPPM Business Analyst to translate business requirement to technical requirements
• Optimal cooperation with architect, Business Analyst and other team engineers
• Manages and monitors the RPPM solution, in line with company guidelines
• Contributes to code reviews and validation of features developed by other developers
• Continually seeking methods to improve the application, supporting processes and promote best practices
• Create technical designs for changes/projects and new functionality
• Facilitate and disposition Sciforma service tickets and meet with callers to resolve issues.
• Document runbook and procedures to support users and to support RPPM R&D IT team training and knowledge to support ongoing requirements for Sciforma

Software/Skills

As an IT Technical System Admin you show the following skills:

• Knowledge of using Sciforma designer UI and Visual Studio
• Ability to use Katalon, Splunk and other similar performance monitoring tools and able to setup monitors
• Able to create and maintain API scripts, for example, Java, Phython
• Working knowledge on ETL process, for example, SQL/Postgresql/MySQL/Teradata Warehouse and PGadmin
• Familiar with AWS, Confluence, Jira, Agile SAFe, TIBCO, PowerBI, Office365, Microsoft Suite

• Collaboration with stakeholders to achieve objectives
• Understanding of stakeholders process definition, requirement gathering and documentation of functional specs
• Collaboration with other teams to ensure high quality deliverables within organization guidelines, policies, and procedures
• Outstanding analytical and organizational skills and experience establishing guidelines in these
• Excellent social skills and ability to work effectively with global stakeholders and remote
• Proactive and supportive, helping teams and colleagues before being asked, making issues known before they are critical
• Clear English communication in spoken and written word, also with different cultures

Job qualifications

• Degree in Computer Science and relevant technical experience of 5 years or more
• Conceptual ITIL Knowledge with understanding of Agile / scrum methodology
• Sciforma RPPM knowledge will be a plus

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