The IT Consultant Sr will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility; provide deployment/implementation support to include planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment. 40 hours per week. Role requires up to 10% domestic travel as needed.
Required Qualifications Include: Role requires a Bachelor's degree in Information Technology, Computer Science, a related field, or a foreign equivalent. Must have 6 years of experience in job offered or related occupation. Must have: 6 years of experience with solution architecture skills/understanding systems integration design; 6 years of experience with technical application support and troubleshooting skills; 6 years of experience with project lifecycle skills (SDLC, waterfall, Agile); 6 years of experience with technical analysis skills (analyze requirements and translate into technical solutions); and 3 years of experience with network monitoring skills (including tools such as Dynatrace). Role requires up to 10% domestic travel as needed. First Horizon Bank at www.firsthorizon.com/careers
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Skills Required
- Bachelor's degree in Information Technology, Computer Science, a related field, or foreign equivalent
- 6 years of experience in the job offered or a related occupation
- 6 years of solution architecture and systems integration design experience
- 6 years of technical application support and troubleshooting experience
- 6 years of project lifecycle experience, including SDLC, Waterfall, and Agile
- 6 years of technical analysis experience translating requirements into technical solutions
- 3 years of network monitoring experience, including tools such as Dynatrace
- Ability to travel domestically up to 10% as needed
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
First Horizon Bank Insights
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
