IT Compute Storage Engineer supports the day-to-day operation, maintenance, security, availability, and lifecycle management of the organization's server, virtualization, storage, backup, recovery, and related infrastructure platforms. The position responds to incidents, service requests, monitoring alerts, operational tasks, and approved changes while following established security, change-management, and support procedures.
The Engineer installs, configures, patches, monitors, troubleshoots, documents, and maintains physical and virtual servers, operating systems, storage platforms, data-protection systems, infrastructure appliances, and related services. The position also supports server provisioning and decommissioning, capacity and performance monitoring, backup and recovery activities, disaster recovery exercises, certificate and access-related tasks, and vendor-supported maintenance.
The role is primarily focused on reliable day-to-day operations but also participates in infrastructure upgrades, lifecycle initiatives, migrations, automation efforts, and other projects. The role is expected to identify recurring operational issues, improve documentation, recommend practical process improvements, and gradually assume greater ownership as knowledge and experience increase.
*The candidate must be within one hour to the Cincinnati area. This role can be hybrid or remote but will need to be open to on-call issues throughout the week and weekend.*
Your role and impact
Here's a glimpse of your responsibilities and the meaningful impact you'll create as the IT Compute Storage Engineer:
Production Support
- Monitor, administer, and maintain physical and virtual servers, Windows/Linux systems, virtualization, storage, file services, and backup/recovery platforms.
- Respond to incidents, service requests, alerts, changes, and operational issues in accordance with service expectations.
- Perform server provisioning, patching, upgrades, decommissioning, storage allocation, backups, restores, and routine maintenance.
- Troubleshoot hardware, operating system, virtualization, storage, backup, connectivity, performance, and availability issues.
- Execute approved changes and follow established security, change-management, and recovery procedures.
- Monitor system health, capacity, performance, logs, backups, and vendor notifications; address or escalate issues as needed.
- Participate in 24x7 on-call rotation and scheduled after-hours maintenance and recovery activities.
- Collaborate with Security, Networking, Database, Application, Service Desk, and vendor teams to resolve issues and support infrastructure operations.
Project Support
- Participate in infrastructure projects involving servers, virtualization, storage, backup, disaster recovery, operating systems, and data center technologies.
- Support upgrades, migrations, hardware refreshes, capacity expansions, and technology implementations.
- Develop implementation, testing, validation, and backout plans for assigned project work.
- Support disaster recovery exercises, testing, and documentation.
Documentation & Continuous Improvement
- Maintain technical documentation, procedures, inventories, change records, and knowledge articles.
- Identify opportunities to automate and improve recurring processes using scripting and infrastructure tools.
- Identify recurring issues, capacity concerns, and process improvements to enhance reliability and efficiency.
- Participate in knowledge sharing, cross-training, technical reviews, and mentoring of team members.
What's in it for you
- Competitive pay: Fair compensation for your hard work.
- Healthcare coverage: Comprehensive medical, dental, and vision from day one.
- Life insurance: Company-paid coverage for you and your loved ones.
- 401(k) plan: Matching contributions to help secure your financial future.
- Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
- Work-life balance: Flexible time-off policy to recharge and pursue passions.
- Dress for your day: Express your style comfortably at work.
- Inclusion and Culture: A respectful environment that values unique contributions.
- Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
- Well-being focus: Programs to support a healthy balance between work and home life.
- Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
What sets you up for success
- Preferred bachelor's degree in information systems, computer science, engineering, or a related field, or equivalent practical experience.
- At least five years of progressively responsible IT infrastructure, systems administration, or related experience in an enterprise environment. Experience administering and troubleshooting
- Windows and/or Linux server environments, virtualization technologies, enterprise storage, backup/recovery solutions, and core infrastructure services.
- Windows Server administration and troubleshooting
- Linux/Red Hat administration and troubleshooting
- VMware or enterprise virtualization platforms
- Physical server hardware and firmware
- Enterprise storage systems, including SAN and NAS
- Backup, recovery, replication, and disaster recovery
- Infrastructure monitoring and performance management
- Active Directory, Group Policy, DNS, and DHCP
- PowerShell and/or Linux scripting and automation
- IT service management and change-management processes
- Basic networking, TCP/IP, VLANs, firewalls, and troubleshooting
- Responsible use of AI tools to improve administration, research, documentation, and operational efficiency while maintaining security and compliance
- Experience supporting enterprise Public Key Infrastructure (PKI) and certificate management processes, including certificate issuance, renewal, revocation, lifecycle tracking, SSL/TLS certificate deployment, certificate-based authentication, and troubleshooting certificate-related issues across servers, applications, load balancers, and infrastructure platforms.
- Experience working in a regulated industry or an environment with formal security, audit, change-management, and documentation requirements.
- Experience with Microsoft Exchange Server or hybrid Exchange, including server health and service monitoring, patching, certificate management, mail-flow/SMTP troubleshooting, connector configuration, backup/recovery coordination, and collaboration with Microsoft 365 or messaging administrators.
- ITIL Foundation certification or familiarity with ITIL-aligned incident, problem, change, request, and configuration-management practices.
- Relevant Microsoft, Linux, virtualization, storage, backup, cloud, or IT service-management certification.
Skills Required
- Bachelor’s degree in information systems, computer science, engineering, or related field, or equivalent practical experience
- At least five years of progressively responsible IT infrastructure, systems administration, or related enterprise experience
- Windows Server administration and troubleshooting experience
- Linux or Red Hat administration and troubleshooting experience
- Experience with VMware or enterprise virtualization platforms
- Experience with physical server hardware and firmware
- Experience with enterprise SAN and NAS storage systems
- Experience with backup, recovery, replication, and disaster recovery
- Experience with infrastructure monitoring and performance management
- Experience with Active Directory, Group Policy, DNS, and DHCP
- Experience with PowerShell or Linux scripting and automation
- Knowledge of IT service management and change-management processes
- Knowledge of basic networking, TCP/IP, VLANs, firewalls, and troubleshooting
- Responsible use of AI tools while maintaining security and compliance
- Experience with enterprise PKI and certificate management
- Experience in a regulated industry or environment with formal security, audit, change-management, and documentation requirements
- Experience with Microsoft Exchange Server or hybrid Exchange administration
- ITIL Foundation certification or familiarity with ITIL-aligned practices
- Relevant Microsoft, Linux, virtualization, storage, backup, cloud, or IT service-management certification
What We Do
Constellation® is a growing portfolio of medical professional liability insurance and partner companies including MMIC, UMIA, Arkansas Mutual and MMIC RRG. We were formed in response to the ever-changing realities of health care and dedicated to reducing risk and supporting physicians and care teams, thereby improving business results. We help medical professionals attain their dream to help, heal, and serve. Our strategy is based on the fundamental belief that together we are stronger, that by sharing resources and expertise, we can help physicians, health care teams and health care institutions reduce risk, improve care and increase profitability. The best part is, what we do is good for everybody. This is how we arrived at our brand strategy, ”Together for the common good.” By working together, we all become part of something bigger than ourselves." Our insurance protects something we can all get behind: Your commitment to provide the very best in care For decades we have been backing the great work of physicians, clinics, hospitals, health systems and senior living communities throughout the country. And, we're mutual—our policyholders are owners, and their influence and expertise help guide the decisions that have made us financially strong for more than three decades. And, our policies come with brainpower—our responsive team is here to answer your questions, help you manage unanticipated situations, and keep you current in the ever-changing health care industry. We offer webinars, assessments and events, plus data analytics and action plans—all designed to help you minimize your risks and improve patient safety practices, using data-informed, customized action plans.
