At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Summary
Provides end‑user training, guidance, and knowledge transfer to improve efficiency, system adoption, and overall customer experience. Acts as an escalation resource, supports less experienced team members, and contributes to process improvements and documentation.
Job Responsibilities
Resolve inquiries, troubleshoots issues, documents interactions, and ensures a positive customer experience while meeting service level expectations.
Troubleshoot and resolve mid-level business application issues, including configurations and minor system adjustments.
Identify, research, and resolve customer issues or service requests
Accurately document interactions, troubleshooting steps, and resolutions in ticketing or CRM systems
Conduct user training sessions on application features, best practices, and system updates.
Collaborate with cross-functional teams to analyze recurring issues and recommend improvements.
Assist in testing new application releases and updates before deployment.
Support knowledge management by documenting solutions and contributing to process improvements.
Applies working knowledge of organizational practices and business fundamentals.
Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
Performs all other duties as assigned by management.
Education
High school diploma required; Bachelor’s preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
Pay Range & Benefits
$39,400.00 - $64,200.00 AnnuallyThe base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
Stewart Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stewart Title and has not been reviewed or approved by Stewart Title.
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Retirement Support — A 401(k) with company match and an employee stock purchase plan are consistently emphasized, with company materials reaffirming these programs. Feedback suggests retirement features are a reliable anchor within the total rewards package.
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Leave & Time Off Breadth — Paid time off, holidays, volunteer time off, and paid parental leave are part of the standard package and have seen recent enhancements. Feedback suggests these leave options contribute meaningfully to overall benefits value.
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Strong & Reliable Incentives — Bonus plans and commissions are meaningful parts of total pay in certain roles, particularly in sales or bonus‑eligible positions. Feedback suggests variable pay can materially enhance overall earnings where applicable.
Stewart Title Insights
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What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business. Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.
