IT Business Solutions Partner

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

We are seeking a trusted advisor and experienced Director – IT Business Solutions Partner to join our dynamic team for the AmeriLife Health distribution unit. This role is a strategic liaison between AmeriLife Health distribution business unit and IT, combining deep business acumen with strong communication and product management skills. The AmeriLife Health Business Unit is a leading health insurance distribution organization that connects consumers with Medicare, ACA, ancillary, and life insurance solutions through a nationwide network of affiliated agencies, marketing organizations, and agents. Serving both independent and captive distribution channels, the business unit partners with top insurance carriers and relies on innovative technology solutions to drive agent productivity, customer engagement, operational efficiency, and business growth.
The ideal candidate will drive innovation, align technology initiatives with business goals, and foster strong relationships with stakeholders in the Health distribution unit.

Job Description

Key Responsibilities

1. Business Relationship Management

• Build and maintain strong relationships with Health distribution business unit.
• Act as the primary liaison between health business stakeholders and IT teams to ensure alignment of business goals and priorities.
• Champion a customer-centric approach, integrating stakeholder feedback into product and solution strategies.

2. Demand Management and Strategic Partnership

• Engage in strategic planning with health business leaders to identify opportunities and align initiatives with organizational goals.
• Facilitate prioritization of initiatives based on business value and resource availability.
• Drive alignment between business strategy and IT capabilities.

3. Product Management and Solution Advocacy

• Collaborate with Solution Architecture and Delivery teams to ensure successful execution of health-related products and services.
• Collaborate with Health distribution leadership to develop and manage product roadmaps for health solutions, ensuring timely delivery and alignment with business needs.
• Monitor product performance using key metrics and analytics to drive continuous improvement.

4. Value Realization, Reporting & Analysis

• Collaborate with Health distribution leadership in the defining and implementing a business value realization framework (KPIs/OKRs) specific to health initiatives.
• Ensure health distribution business priorities deliver measurable outcomes.
• Communicate value generated from IT initiatives to stakeholders.

5. Change Enablement, Cross-functional Collaboration and Communication

• Act as a change agent to promote innovation and adoption of new technologies and processes in the health business.
• Facilitate resolution of conflicts and alignment of cross-functional teams.
• Lead strategic discussions with leadership on product performance, market trends, and future planning.

6. Recommendations & Strategy

• Stay informed on health insurance industry trends, regulatory changes, and emerging technologies.
• Provide strategic recommendations for innovation and continuous improvement.
• Develop business cases for new health-focused solutions and lead capability-driven planning.

Qualifications / Minimum Job Requirements

Education

• Bachelor’s degree in information technology or business-related field.

Experience

• 15+ years of overall experience in IT, business strategy, relationship management, product management, or consulting roles.
• 5+ years in IT business relationship management.
• Proven success in managing solutions from concept to launch.
• Strong analytical skills with experience in data-driven decision-making.

Knowledge, Skills, and Abilities

• Familiarity with health insurance distribution models (IMO/FMO).
• Strong leadership and project coordination skills across cross-functional teams.
• Excellent communication, conflict resolution, and stakeholder management abilities.
• Entrepreneurial mindset with a focus on delivering measurable outcomes.
• Ability to thrive in a fast-paced, evolving environment.

Why Join AmeriLife?

• At AmeriLife, we empower people to live longer, healthier lives through access to trusted insurance and retirement solutions. You’ll be part of a fast-growing organization committed to innovation, integrity, and excellence. This role offers a chance to shape agent technology that directly supports thousands of agents nationwide.

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [email protected].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.