As an IT Business Lead Analyst/Technical Owner you will be at the forefront of building next generation customer centric Credit Card Capabilities, leveraging cutting edge technologies supporting the Business and Technology teams throughout all phases of Project life cycle. In addition, you will play a pivotal role in continuous iterative exploration and investigation of Business performance and other measures to gain AI-driven insights and strategically drive business planning.
Responsibilities:
Lead concept sessions with business to understand and document high level features and epics, including identifying opportunities for Ai/ML integrations and enhancements.
Translate features and capabilities into system impacts and High level design
Drive transformation of existing monolithic/legacy services into fine grained reusable microservices and APIs
Drive complex projects spanning multiple scrum teams
Work closely with Architects to create system architecture and microservice design with a focus on robust, scalable, infrastructure
Create as-is and to-be flows for the processes being transformed
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of experience
Experience with distributed design and development (Java/C++/C#/Python)
Experience with distributed or mainframe data repositories (Oracle/Mongo/DB2/VSAM)
Knowledge of credit card processes (e.g marketing, rewards, payments, acquisitions) a plus
Exposure to cloud technologies (OpenShift Enterprise, SpringBoot, AWS, Azure, Google Cloud Platforms)
Ability to apply design principles and patterns
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis. Familiarity with data visualization tools (e.g., Tableau, Power BI) and statistical software packages.
Experience with all phases of Software Development Life Cycle
Experience with Agile and Scrum methodologies / JIRA/ a plus
Comprehensive knowledge of the principles of business analysis.
- Understanding of data science, predictive analytics, statistical modeling, and data-driven decision-making.
Education:
Bachelor's degree/University degree or equivalent experience, Data Science, or a related quantitative field.
Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:6400 LAS COLINAS BLVD IRVING------------------------------------------------------
Primary Location Full Time Salary Range:$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:May 29, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of experience
- Experience with distributed design and development (Java/C++/C#/Python)
- Experience with distributed or mainframe data repositories (Oracle/Mongo/DB2/VSAM)
- Knowledge of credit card processes
- Exposure to cloud technologies (OpenShift Enterprise, SpringBoot, AWS, Azure, Google Cloud Platforms)
- Proficiency in MS Office and data visualization tools (Tableau, Power BI)
- Experience with all phases of Software Development Life Cycle
- Experience with Agile and Scrum methodologies / JIRA
- Comprehensive knowledge of the principles of business analysis
- Understanding of data science, predictive analytics, and statistical modeling
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
