IT Business Analyst TO

Tech

Permanent

Job Description

Solve complex problems. Decode the future.

At Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. 

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. 

Join us in our exciting quest to build the future home.

All about the role:

Electrolux Contact center and Sales management organization team is strengthening its focus and capabilities towards the B2B area. We are looking for an individual to take E2E responsibility for a subset solutions portfolio including their continuous improvement.

As an IT Business Analyst TO (Trade Operations), you will play a key role in defining and driving the solution portfolio forward, focusing on maximizing the business stakeholders satisfaction, drive adoption and manage the lifecycle management.

What you'll do:

• Know your users: Understand the Electrolux users and stakeholders, their needs, and challenges to improve the customer experience.

• Communication: Define a product communication to drive increased user adoption of the products in scope.

• Strategy and lifecycle management: Own and drive the product vision and strategy by ensuring a product lifecycle management framework and stay on top of product roadmaps. By following the technology developments and evolve the portfolio offering accordingly.

• Partner management: Develop and maintain a strong relationship with key users to ensure CI roadmap will provide benefit to the local users. Comunicate with our vendors in order to bridge the business and the tech teams.

• Security: Ensure adherence to IT security frameworks in collaboration with IT security and our suppliers.

• Continuous Improvement: Being able to prioritize the CI backlog coordinating the tests and the production deployment.

Who you are:

• You hold a university degree and have minimum 3-5 years of experience in B2B areas, cloud environment and consolidated knowledge of B2B sales processes, workforce mangamenent and their interactions.  

• You have a solid knowledge of SAP Sales Cloud knowledge of principles and available processes.

• You have the ability to gather Business requirements and map them in the application currently in use.

• Knowledge of SAP SD module is a plus.

• You are familiar with the use of Atalassian suite (Confluence and Jira)

• Fluent in English (verbal/written).

You demonstrate:

• Proactivity/Agility: Growth mindset with a can-do attitude to work towards short term and long-term objectives.

• Customer and end user focus with a service mindset whilst maintaining a strong stakeholder management.

• Communication: Effective communication and presentation skills. Ability to speak to a variety of stakeholders e.g., developers and C-suite leaders.

• Collaboration: Strong interpersonal skills with a collaboration mindset both within and outside the immediate team

• Self-drive, strong influential leadership and relationship building skills.

• You are structured, fact based and persistent, also in times of uncertainty.

• You have the ability to proactively study, research and propose solutions to fulfill business requirements with the right out-of-the box thinking

Where you'll be:

This is a full-time position in one of our Electrolux Office in either Stockholm, Sweden, Krakow, Poland or Pordenone, Italy. You will be part of a dynamic international team where English is the natural language.

Benefit highlights:

• Flexible work hours/hybrid work environment.

• Discounts on our award-winning Electrolux products and services

• Family-friendly benefits

• Extensive learning opportunities and flexible career path.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more:

Electrolux Group

#LI-FD2