IT Business Analyst

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Hybrid role - working onsite 2/3 days per week
DESCRIPTION:

We are seeking an experienced, resourceful Business Analyst to join our growing team. In this position, you will be responsible for defining and driving the launch of new applications and services within our company. You should have a background of eliciting business requirements and translating them to use cases or user stories working with the solutioning team to deliver a high-quality product to increase company revenue. 

In this role you will act as a critical link between the business functions and the engineering team, collaborating with functional leadership, Project Managers and external suppliers to ensure new and enhanced product features are delivered in an efficient manner without negatively impacting quality.

Business Analyst Duties and Responsibilities 

• Collaborates with global commercial services partners and customers to drive products features from concept to launch in a fast-paced environment. 

• Works with multi-functional teams and various partners including analytics, middleware, engineering and user enablement. 

• Continuously reviews the business needs, refines priorities, outlines turning points and deliverables, and finds opportunities and risks. 

• Partners with team members and customers across the organization to form the product vision, strategy, features, and prioritization. 

Requirements elicitation 

• Lead structured meetings and use collaborative workshops to gather requirements and uncover expectations. 

• Elicit what is behind and underneath stated requirements rather than just collating and coordinating requirements. 

• Understand the business vision, needs, drivers for change, current struggles, internal and external factors and suggest solutions and alternatives. 

• Participate in case development for business and ensure benefits are achievable and trackable 

Design  

• Produce quality documentation of the final business requirements and processes maintaining a high professional standard. 

• Clearly define project requirements using appropriate documentation (business requirements, scope matrix, use cases, etc.) 

• Address application displays, fields, and files as appropriate, and/or the process, rules, data, and capabilities of the solution 

• Detail work you're doing and success criteria as well as metrics to measure impact of changes and return on investment. 

Communication and Demand Management 

• Prioritize system functionality based on requirements and apply a Minimal Viable Product approach. 

• Act as the liaison between business partners and IT, performing as the internal “customer” during the build of the system. 

• Review design documentation with business users and represent the users with the Development Team 

Project Execution 

• For smaller changes. you act as adhoc Project coordinator to ensure the change is led through different phases of Software development process and partners are updated regularly on progress. 

• Comfortable in managing change cycle in waterfall as well as Agile environments. 

Qualifications / Skills: 

• Bachelor's degree (BA or BS) in business analysis, computer science, or equivalent 

• Atleast three years of previous experience as a product owner or business analyst 

• An agile mentality with proven values such as dedication, grit, openness, and respect 

• Able to work optimally with global teams in different time zones 

• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation. 

• Excellent analytical and technical skill along with written and verbal communication skills. 

• Excellent planning and organizational skills. 

• Solid experience of creating solution designs and supporting the delivery of supply chain technology within distribution sector 

• Exposure to full lifecycle experience of complex environments with a mixture of in-house developed software and off the shelf solutions. 

• Leadership ability with a proven understanding of business and technology requirements to integrate and implement solutions optimally. 

• Understanding of sales & commercial processes, order to cash processes along with exposure to customer services, supply chain, distribution operations.

• Knowledge of enterprise systems such as IBS or similar ERP platforms

• Understanding of commercial and data governance functions and he order to cash process in a multi country, multi distribution centre environment.

• Exposure to periphery system supporting ERP like Salesforce, Logility, Esker.

• Willingness to learn new technologies and adapt to changing business needs