IT Business Analyst (MS Support)

Reposted 7 Days Ago
Be an Early Applicant
Torreón, Coahuila de Zaragoza, MEX
In-Office
Mid level
Other
The Role
The IT Business Analyst will manage Microsoft 365 services, administer user accounts, troubleshoot issues, enforce security policies, and provide end-user support.
Summary Generated by Built In

Key Responsibilities

  • Manage and maintain the full suite of Microsoft 365 services: Exchange Online, SharePoint, Teams, OneDrive, and Intune
  • Administer user accounts, groups, licenses, and permissions using Azure Active Directory and PowerShell
  • Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability
  • Configure and enforce security policies, including MFA, conditional access, and data loss prevention (DLP)
  • Document procedures, configurations, and best practices
  • Provide Tier 2 End user support for All of the Office 365 Suite of Collaborations applications

Required Skills & Qualifications

  • Strong proficiency in PowerShell scripting and automation
  • Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive
  • Experience with Entra AD, Intune, and Microsoft Defender for Office 365
  • Familiarity with compliance tools like eDiscovery, retention policies, and audit logs
  • Excellent problem-solving and communication skills

Bonus Skills

  • Experience with hybrid environments (on-prem Exchange or AD)
  • Knowledge of ITIL practices and change management
  • Familiarity with third-party M365 management tools

Skills Required

  • Strong proficiency in PowerShell scripting and automation
  • Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive
  • Experience with Entra AD, Intune, and Microsoft Defender for Office 365
  • Familiarity with compliance tools like eDiscovery, retention policies, and audit logs
  • Excellent problem-solving and communication skills

Flowserve Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flowserve Corporation and has not been reviewed or approved by Flowserve Corporation.

  • Retirement Support Retirement programs are described as strengthened with an enhanced 401(k) match, added employer contributions, and a shorter vesting schedule following recent plan changes. Feedback suggests this compares well with large‑company norms and is a notable part of total rewards.
  • Healthcare Strength Core medical, dental, and vision coverage with HSA/FSA options is described as solid, complemented by life/disability insurance and an EAP. Feedback suggests overall health benefits are comprehensive for a large industrial employer.
  • Equity Value & Accessibility An employee stock purchase plan with a company match makes equity participation accessible and financially attractive. Feedback suggests this feature stands out versus typical offerings and adds meaningful value.

Flowserve Corporation Insights

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The Company
HQ: Irving, TX
11,823 Employees
Year Founded: 1997

What We Do

Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.

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