IT Business Analyst
Location: San José, Costa Rica | Hybrid Work Model
Are you ready to turn business needs into smart tech solutions?
At World Kinect, we’re looking for a dynamic IT Business Analyst to help drive digital transformation across our global operations. If you thrive in agile environments, love solving complex problems, and want to make a real impact—this is your opportunity.
- Bridge Business & Tech: Partner with product owners, stakeholders, and delivery teams to gather and document functional and non-functional requirements.
- Fuel Agile Delivery: Translate business needs into clear user stories and specs that align with sprint goals and product vision.
- Champion Quality: Collaborate with QA and dev teams to define test strategies and ensure solutions meet expectations.
- Analyze & Improve: Use your knowledge of Order Management and Order to Cash processes to identify opportunities for optimization.
- Drive Collaboration: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to continuous improvement.
- Document & Communicate: Create process flows, functional documentation, and support solution demos and workshops.
- 2–4 years of experience as a Business Analyst in Agile/Scrum environments.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communicator—able to bridge technical and non-technical teams.
- Experience with Jira, Confluence, and writing basic SQL queries.
- Exposure to ERP modules like Order to Cash or Procure to Pay.
- Ability to manage multiple priorities in a fast-paced, collaborative setting.
- Experience supporting test planning and execution.
- Experience in digital transformation projects.
- Comfort working with global teams and enterprise systems.
- A proactive mindset and passion for continuous learning.
- Global Impact: Help shape systems that power energy solutions worldwide.
- Career Growth: We invest in your development and future.
- Inclusive Culture: Join a diverse team that values innovation and integrity.
- Work-Life Balance: Enjoy a flexible hybrid work model that supports collaboration and personal well-being.
Ready to make your mark in tech and business?
Apply now and be part of a team that’s transforming industries through innovation.
#WKC
Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.PetroServicios de Costa Rica, S.R.L.
Top Skills
What We Do
Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.
