IT Business Analyst II

Posted Yesterday
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San José, San José, CRI
In-Office
Mid level
Energy
The Role
The IT Business Analyst II will gather and document requirements, translate business needs into user stories, collaborate with development teams, and drive agile practices to optimize order management processes.
Summary Generated by Built In
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

 

Are you ready to turn business needs into smart tech solutions?

At World Kinect, we’re looking for a dynamic IT Business Analyst to help drive digital transformation across our global operations. If you thrive in agile environments, love solving complex problems, and want to make a real impact—this is your opportunity.

What You’ll Do

  • Bridge Business & Tech: Partner with product owners, stakeholders, and delivery teams to gather and document functional and non-functional requirements.
  • Fuel Agile Delivery: Translate business needs into clear user stories and specs that align with sprint goals and product vision.
  • Champion Quality: Collaborate with Dev team to define test strategies and ensure solutions meet expectations.
  • Analyze & Improve: Use your knowledge of Order Management and Order to Cash processes to identify opportunities for optimization.
  • Drive Collaboration: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to continuous improvement.
  • Document & Communicate: Create process flows, functional documentation, and support solution demos and workshops.

What You Bring

  • 2–4 years of experience as a Business Analyst in Agile/Scrum environments.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communicator—able to bridge technical and non-technical teams.
  • Experience with JiraConfluence, and writing basic SQL queries.
  • Exposure to ERP modules like Order to Cash or Procure to Pay.
  • Ability to manage multiple priorities in a fast-paced, collaborative setting.
  • Experience supporting test planning and execution.
  • Ability to create functional workflow diagrams

Bonus Points For

  • Experience in digital transformation projects.
  • Comfort working with global teams and enterprise systems.
  • A proactive mindset and passion for continuous learning.

🌍Why Join World Kinect?

  • Global Impact: Help shape systems that power energy solutions worldwide.
  • Career Growth: We invest in your development and future.
  • Inclusive Culture: Join a diverse team that values innovation and integrity.
  • Work-Life Balance: Enjoy a flexible hybrid work model that supports collaboration and personal well-being.

Ready to make your mark in tech and business?
Apply now and be part of a team that’s transforming industries through innovation.

#LI-SS1

#WKC

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

 

PetroServicios de Costa Rica, S.R.L.

Top Skills

Confluence
JIRA
SQL
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The Company
Melbourne, Victoria
5,028 Employees

What We Do

Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.

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