We are seeking a talented individual to join our IT team at Torrent. This role will be based in Kalispell, MT or can be performed Remotely Nationwide.
This position is for an entry-level professional individual contributor in Information Technology, working under close supervision. The role will be responsible for the planning, development and implementation of technology- and process-based solutions This role will also provide technical support to internal and external end user clients of technology solutions.
We will count on you to:
- Investigate, triage, diagnose, and help resolve system issues for internal and external clients, working with IT teams and suppliers as needed.
- Provide ongoing support until tickets are fully resolved.
- Analyze reported system issues to determine validity, severity, and how to reproduce them.
- Assist Senior Analysts with business requirements, functional specifications, and system enhancement documentation.
- Record changes made to existing systems and helps ensure support documentation is complete and maintained.
- Support business and client needs and research, including escalating findings to the appropriate team member.
- Assist senior staff with client and user requirements gathering, status reports, release notes, and task planning activities.
- Follow change management processes, coordinates client-specific requests and resources, handles outage notifications, and supports weekly reporting of incoming, open, and closed issues.
What you need to have:
- Excellent verbal and written communication skills
- Strong ability to identify trends and assess the severity of defects and data issues
- Ability to work effectively in a fast-paced, team-oriented environment
- Insurance industry experience
What makes you stand out:
- In-depth flood underwriting knowledge
- ANFI certification
- Familiarity with SQL
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Excellent verbal and written communication skills
- Strong ability to identify trends and assess the severity of defects and data issues
- Ability to work effectively in a fast-paced, team-oriented environment
- Insurance industry experience
- In-depth flood underwriting knowledge
- ANFI certification
- Familiarity with SQL
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
