Join us as a IT Automation Engineer
- This is an opportunity for a technically minded individual to join us as a IT Automation Engineer
- You’ll be working within a team to operate a highly performant internal technology environment and associated productivity solutions within NatWest Boxed.
- Hone your existing engineering skills and advance your career in this critical role
What you'll do
Join the Colleague Technology Services (CTS) team to manage and automate NatWest Boxed applications and operational processes. Use your technology skills to solve problems and improve processes. You will use your scripting/service orchestration knowledge to automate repetitive tasks where possible.
You’ll also be:
- Working with our Service Management, Security, Privacy, Engineering and People/HR teams and make sure CTS are delivered to a highest standards
- Implementing new workplace IT tooling and support the evolvement of our identity and access management posture
- Seeking opportunities to automate and improve processes of 1st line and 2nd line tasks
- Providing second line support for tech escalation around device and app support. Manage changes to our SaaS applications to support the wider business requirements
- Supporting with any incident resolution actions relating to Workplace IT tooling
- Helping grow and mature the CTS team by bringing expert engineering knowledge and sharing it with the wider team.
- Contributing to making NW Boxed a great place to work, you'll also help NW Boxed employees navigate Security, Privacy and Compliance requirements
The skills you'll need
We’re looking for someone with experience working with Scripting and Orchestration. You enjoy automating and orchestrating various processes and integrating multiple technology platforms to make tasks easier and more efficient.
Additionally, you’ll demonstrate:
- The ability to identify and automate processes to improve operational efficiencies. You will be able to evaluate, implement and operate various automation tooling and technologies
- How to strike the right balance between automation and manual process on a cost-benefit basis
- Expert knowledge on Atlassian products and integrations (Jira, Confluence & Jira Service Management)
- Administration knowledge of some of the following: Workato, Jamf Pro, MacOS administration, Google Workspace, Slack, GitHub, Identity and Access Management, Single -Sign-On tools and foundation knowledge of Information Security
- The ability to be a self-starter and a fast learner who has a flexible approach and enjoys collaborating with others to deliver a common goal
Hours
35Job Posting Closing Date:
06/08/2026Ways of Working:Remote FirstSkills Required
- Experience with scripting and service orchestration
- Ability to identify and automate processes to improve operational efficiencies; evaluate and implement automation tooling
- Expert knowledge of Atlassian products and integrations (Jira, Confluence, Jira Service Management)
- Administration knowledge of Workato
- Administration knowledge of Jamf Pro
- macOS administration experience
- Google Workspace administration
- Slack administration
- GitHub administration
- Identity and Access Management experience
- Knowledge of Single Sign-On tools
- Foundation knowledge of Information Security
- Experience providing second-line technical support for devices and applications
- Experience managing changes to SaaS applications and supporting incident resolution
- Self-starter, fast learner, collaborative team player
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
