Inivos is a globally recognized Enterprise Solution provider and authorized IFS Channel and Services partner. Our dedicated team of consultants, developers, and quality engineers has set new standards across multiple industry verticals, achieving remarkable business success. Within just five years, we've established a strong client base across all continents, demonstrating our leadership in innovative solutions.
Job Description
- Troubleshooting & resolving L1/L2 IT issues for hardware, software, and applications.
- Installing & configuring end-user PCs, laptops, and VMs.
- Supporting administration of Microsoft 365 services (Windows 365 Suite, Teams, OneDrive, Exchange).
- Assisting with Active Directory account management and group policy operations.
- Interacting with internal users to resolve Wi-Fi and connectivity issues.
- Managing wired LAN networks and troubleshooting cabling problems.
- Maintaining the IT hardware/software/application upgrade calendar as per policy.
- Preparing weekly and monthly IT operational reports.
- Maintaining and updating hardware and software inventory.
- Handling minor in-house hardware repairs.
- Coordinating with external vendors for repairs, servicing, and procurement.
- Supporting new joiner IT onboarding and general IT deployments.
- Ensuring adherence to IT security, compliance, and operational standards.
Requirements
- Diploma / HND in Information Technology or equivalent.
- 1–2 years of experience in a similar IT support role.
- Strong communication skills in English and good user-interaction capabilities.
- Solid understanding of Windows desktop OS, Microsoft 365, and basic networking.
- Knowledge of Windows Server environments and Active Directory.
- Ability to troubleshoot under pressure and manage multiple requests.
- Experience assisting team members and delivering reliable technical support.
Benefits
- Competitive compensation.
- Recognition & appreciation
- Trainings & certifications funded.
- International exposure.
- Open work culture.
- Recreational activities and events.
- Medical claims & insurance.
- Bonus entitlement.
Top Skills
What We Do
At Inivos, we take pride in delivering adaptable and comprehensive Enterprise business solutions that exceed our clients' expectations. Our success is built on the foundation of our core values of honesty, innovation, and agility, which have been with us since our inception in 2018. We have assembled a league of highly talented Specialist Engineers and Consultants who have championed projects in various industries and product initiatives. Our expertise is renowned, and we consistently position ourselves at the forefront of innovation.
