IT Application Specialist

Posted 10 Days Ago
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Vancouver, BC
75K-113K Annually
1-3 Years Experience
Business Intelligence
The Role
Develop and implement application solutions, create technical documentation, troubleshoot application issues, ensure system integration, optimize performance, manage project plans and timelines, communicate with clients, conduct testing and quality assurance, provide user training, research new technologies, and contribute to knowledge sharing and collaboration.
Summary Generated by Built In

Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes.  Embarking on an exciting new chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win!

What You’ll Be Doing…

  • Develop and implement application solutions: This includes designing, coding, testing, and deploying new applications or enhancements to existing ones.
  • Technical documentation: Creating clear and comprehensive documentation such as user guides, system specifications, and troubleshooting guides.
  • Problem resolution: Troubleshooting and resolving application issues reported by users or identified through testing.
  • System integration: Ensuring seamless integration of new or modified applications with existing systems and infrastructure.
  • Performance optimization: Monitoring and optimizing application performance to ensure efficient and reliable operation.
  • Project plans and timelines: Creating and managing project plans, including defining project scope, tasks, dependencies, and timelines.
  • Progress reports: Providing regular updates on project progress to stakeholders, including identifying and mitigating risks.
  • Client communication: Maintaining clear and effective communication with clients throughout the project lifecycle.
  • Testing and quality assurance: Developing and executing test plans to ensure applications meet requirements and quality standards.
  • User training: Providing training and support to end-users on how to effectively use the application.
  • Client satisfaction: Ensuring client satisfaction by meeting their needs and expectations throughout the project and beyond.
  • Researching and evaluating new technologies: Staying up-to-date with the latest technologies and trends in the industry.
  • Contributing to knowledge sharing and collaboration: Sharing knowledge and expertise with colleagues and contributing to a collaborative work environment.

What You’ll Bring To The Table…

  • Academic qualifications in a relevant field such as Computer Science, Information Technology, Software Engineering, or a related discipline 
  • Experience in application development, support, or a related field.
  • Significant experience with ServiceNow.
  • Demonstrated experience with programming languages, software development tools, and relevant technologies is crucial.
  • Strong analytical and problem-solving skills   
  • Excellent communication and interpersonal skills   
  • Ability to work independently and as part of a team   
  • Strong attention to detail and organizational skills   
  • Familiarity with software development lifecycle and methodologies

Most importantly, you share our values...

  • You roll up your sleeves
  • You make it easy
  • You are proud
  • You never stop learning
  • You play to win

The base pay range for this position in Canada is $75k-$113k / year + bonus

The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

See the #VisierLife in action

 

Instagram - @visierlife

Linkedin - https://www.linkedin.com/company/visier-analytics/

 

Hear what it's like to work Visier here 

 

Visier Candidate Privacy Notice and Recruiter Policy

Top Skills

Servicenow
The Company
Vancouver, British Columbia
558 Employees
On-site Workplace
Year Founded: 2010

What We Do

Visier is the recognized global leader in people analytics and on-demand answers for people-powered business. Founded in 2010 by the pioneers of business intelligence, Visier focuses on what matters to business leaders: revealing the fundamental questions and actionable truths capable of elevating your employees - and your business - to new heights. Headquartered in Vancouver, BC with offices and team members worldwide, Visier has 15,000 customers in 75 countries around the world, including enterprises like Adobe, BASF, Bridgestone, Electronic Arts, McKesson, Merck KGaA, Uber, and more.

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