IT Application Owner

Technology Service Analyst / Application Owner – Moyens de Paiement (f/m/x)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

If you are motivated to take the initiative and collaborate with colleagues around the world; if you want to be part of a community where you can grow, both professionally and personally - join our team.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. 

Role overview

As Technology Service Analyst / Application Owner, you ensure the stability, compliance, and evolution of key local payment applications while collaborating with business teams, global IT, and external providers.

Responsibilities

• Own and manage the full lifecycle of local payment applications (Cheques, LCR...). This includes phases such as writing requirements, tests definition and execution, promotion in production.
• Ensure operational stability and coordinate Level 2/3 support.
• Maintain and monitor compliance with governance, security, change and risk frameworks.
• Coordinate with infrastructure, DBA, cybersecurity teams and maintain documentation.
• Manage vendor relationships and contracts.

Skills

• Proven experience in IT application management (must‑have).
• Knowledge of IT project management and ITIL principles (essential).
• Understanding of SQL and Windows Server environments (essential).
• Knowledge of Cheques / LCR payment products.
• Strong communication, analytical mindset, teamwork, autonomy, and customer orientation.

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health….
• Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, good health insurance.
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing. Benefits vary from different types of paid and unpaid leave (paternity leave, Time saving account), flexible working time models...
• Financially secure: We support you in meeting personal financial goals during your active career and for the future. Benefit from pension contribution plans, childcare center or allowance, reimbursement of 70 % of employee transport cost …

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.