The Lumens Team within the EHRT Procedural & Specialty Systems Unit is seeking two (2) IT Application Analysts to support the operations, maintenance, and growing complexity of Epic Lumens functionality.
Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently implemented across the Mayo Clinic enterprise and is highly integrated with the enterprise imaging repository and other Epic clinical applications. These integrations require complex system build as well as strong partnerships with Informatics and clinical practice liaisons.
This role requires strong analytical and organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across diverse teams.
Prior Epic build and application support experience is preferred. Experience supporting case (surgical) and/or appointment-based procedures, image integration, orders, charging, security, macros, and secondary SmartForm build is ideal. Prior experience working with gastrointestinal (GI) endoscopic practice is also preferred.
Candidates with Epic certification are strongly desired, preferably in Epic Lumens, Epic Radiant, and/or Epic OpTime. In lieu of certification at time of hire, the selected candidate must obtain Epic Lumens certification within 3–6 months of hire.
Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications.
Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements.
Research requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements.
Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs.
Manages small- to mid-sized projects. Contributes to software testing activities.
May be required to provide 24/7 on-call support.
Bachelor’s degree OR Associate’s degree with 2 years’ experience in business analysis. Vendor application certification may be required.
Preferred Qualifications:
This role requires strong analytical and organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across diverse teams.
Prior Epic build and application support experience is preferred. Experience supporting case (surgical) and/or appointment-based procedures, image integration, orders, charging, security, macros, and secondary SmartForm build is ideal. Prior experience working with gastrointestinal (GI) endoscopic practice is also preferred.
Candidates with Epic certification are strongly desired, preferably in Epic Lumens, Epic Radiant, and/or Epic OpTime. In lieu of certification at time of hire, the selected candidate must obtain Epic Lumens certification within 3–6 months of hire.
This is a full-time hybrid position. The successful candidate must live or relocate within 100 miles of a Mayo Clinic campus, with an expectation of being on campus approximately 5% of the time.
This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- Bachelor's degree OR Associate's degree with 2 years' experience in business analysis
- Vendor application certification may be required
- Obtain Epic Lumens certification within 3-6 months if not certified at hire
- Live or relocate within 100 miles of a Mayo Clinic campus and be on campus approximately 5% of the time
- Authorized to work without visa sponsorship (position is not eligible for sponsorship)
- May be required to provide 24/7 on-call support
- Prior Epic build and application support experience
- Experience supporting case (surgical) and/or appointment-based procedures, image integration, orders, charging, security, macros, and secondary SmartForm build
- Prior experience with gastrointestinal (GI) endoscopic practice
- Epic certification preferred (Epic Lumens, Epic Radiant, and/or Epic OpTime)
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
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