IT Analyst

Posted 7 Days Ago
Be an Early Applicant
Erie, PA
1-3 Years Experience
Information Technology
The Role
As an IT Analyst, you'll provide first-line support for sourcing, vendor setup requests, and SCC support, including payment issue resolution and supplier data management. Responsibilities also include supplier onboarding screening and creating helpdesk training materials.
Summary Generated by Built In

Company Description

MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.


Core Values

Principle

Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes

Quality

Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable

Respect

We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

Advancement

MCPc offers employees ample opportunities to enhance their skills and grow as people. In 2022, 67 Associates received promotions which is 20% of our workforce!

Innovation

MCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.

Community commitment

We engage with organizations that address educational, cultural, and social needs. We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.


Benefits & Appreciation

  • 401k matching and ROTH option
  • Company sponsored events (picnics, cookouts, and volunteering opportunities)
  • Competitive Medical, Dental and Vision package
  • Company paid Holidays and Paid Time Off
  • Career paths and advancement

Job Description

  •  First line of Support for Sourcing and Supplier
  • Vendor Setup/Change Requests
  • Supply Chain Connect (SCC) Support:
  • Payment Issue Resolution
  • Supplier Data Management
  • Supplier On-boarding Screening Processes
  • Helpdesk Training Material

Qualifications

  • Excellent Communication Skills (verbal and written English)
  • General Purchasing System Skills
  • Proficient with Microsoft Office (Excel, Word, Access, PowerPoint, Outlook)
  • Ability to organize and handle multiple tasks
  • Attention to Detail
  • Introductory training in configuration of network hardware and computer systems
  • Analytical and problem-solving skills
  • Strong interpersonal skills
  • Technical proficiency

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

The Company
HQ: Cleveland, OH
457 Employees
On-site Workplace

What We Do

We’re the Outcome Engineers.

MCPC is a global endpoint management company, and our approach inspires not just endpoint defense, but business offense. By protecting your devices, bringing simplicity to endpoint management complexity, and empowering employee performance, we reduce your business risk and increases digital innovation.

Driven to transform today’s business and tomorrow’s growth, our consultative approach creates a true partnership where your endpoints are just the starting point.

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