IT Analyst Network Firewall

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
Job Summary
Provides IT support of corporate Firewall infrastructure that consists of over 660 physical and virtual firewalls. Applies solutions to business and technical issues through customer interactions in the design, debugging, testing, and integration/implementation of firewalls including firewall design and network troubleshooting.
What You Will Do:
This position reports to an Information Technology Manager.
Responsibilities include:

• Ensuring the quality and reliability of the firewall infrastructure.
• Performing firewall rule implementation and quality reviews.
• Implementing new firewalls for startup sites.
• Implementing core firewall management and logging equipment.
• Troubleshooting routing and connectivity issues.
• Participating in the On-Call rotation.
• Completing EOL firewall replacements and upgrades to the firewall environment.
• Working on complex infrastructure technology components.
• Executing change management process practices.
• Assisting customers and co-workers with documentation, training and usability efforts.

What You Have:

• Relevant degree, technical certification, or equivalent experience: Computer-related or Engineering-related four year College or University Degree with an emphasis on computer networking.
• Strong work experience in Information Technology or preferably a Network or Firewall related area of a business.
• Knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar's organization with strong business acumen and professionalism.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Ability to work independently and manage one's time as well as well as being a collaborative team member.
• Ability to troubleshoot issues and make network changes as needed to resolve issues.
• Ability to respond to demanding target dates.

Desired Skills:

• Relevant work experience with medium to large companies
• Experience managing Check Point firewalls
• Hands-on network or firewall experience
• Cloud Technology Experience
• Proxy Experience

What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers, who build a better world.
Here, you earn more than just an hourly wage. Because we value your performance, we offer a total rewards package that provides day-one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and holidays (prorated based on the hire date).
Additional Info :

• The primary locations for this position are East Peoria - IL, Nashville - TN, Dallas - TX
• This position may require 10% travel.
• Sponsorship is not available.

About Caterpillar -
Caterpillar Inc. is the world's leading construction and mining equipment manufacturer of off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
September 12, 2024 - September 21, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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