The Role
The IT Administrator will manage service requests, install and troubleshoot hardware, support Microsoft Office 365, and ensure security compliance.
Summary Generated by Built In
Location: Midrand | Work Type: Office Based | Job ID: J107194
About our client:
Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity and have a commitment to unity.
What you will be doing:
- Administer and resolve service requests and IT mailbox inquiries, ensuring SLA adherence.
- Install, configure, and troubleshoot all end-user hardware (laptops, desktops, printers, mobile devices).
- Provide installation and support for desktop OS, Office 365, and voice applications.
- Diagnose basic networking issues and support Video Conferencing/biometric access control equipment.
- Manage and support Microsoft Active Directory (AD) and/or Entra ID.
- Perform user account creation, amendment, and deletion across all systems.
- Assist in monitoring and mitigating endpoint-related security threats.
- Process IT-related invoices/payments and coordinate repair activities with external vendors.
What our client is looking for:
- A+/N+/M365 Certified Administrator or equivalent professional qualification.
- 2 years of practical experience in an IT Administrator role.
- Experience installing and maintaining Microsoft Office 365 environments and applications.
- Experience installing and troubleshooting hardware (laptops, desktops, printers, mobile devices).
- Proficiency in desktop OS installation/support, experience with ticketing systems/scheduling, and basic understanding of financial controls.
- Must maintain accuracy, prioritise effectively, perform well under pressure, and having one's own vehicle is advantageous.
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
IT Administrator, Midrand, Office 365, Active Directory, Entra ID, Networking, Hardware troubleshooting, A+/N+/M365 Certified Administrator
Skills Required
- A+/N+/M365 Certified Administrator or equivalent professional qualification
- 2 years of practical experience in an IT Administrator role
- Experience installing and maintaining Microsoft Office 365 environments and applications
- Experience installing and troubleshooting hardware (laptops, desktops, printers, mobile devices)
- Proficiency in desktop OS installation/support
- Experience with ticketing systems/scheduling
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.
