IT Administrator

Collaborative autonomy is how self-tasking teams of machines will solve hard human problems, and HavocAI is an unquestioned leader in collaborative autonomy. We set the standard for autonomous surface vessels for a wide range of defense and commercial maritime missions. Success requires us to grow quickly, and we’re looking for teammates who are passionate about solving hard problems, about pushing the envelope, and about preventing conflict and saving lives. Ambition is welcome to apply within.

We’re seeking an experienced IT Administrator to support and scale HavocAI’s internal technology environment. This role is hands-on and highly impactful, supporting a team of deeply technical end users in a fast-paced startup setting.

You’ll serve as the technical lead for end-user IT, helping deploy and manage devices, administer core business systems, resolve service requests, and build the foundations of a scalable IT function. The ideal candidate brings strong technical fundamentals, excellent customer service instincts, and the ability to proactively improve systems and processes as the company grows.

• Deployment and support of user laptops, desktops, and servers across Windows, macOS, and Linux

• Administration of a broad set of cloud-based business applications

• Triage and resolution of IT service requests, including hardware and software troubleshooting

• Management of IT hardware and software inventory to support ongoing hiring and growth

• Install, configure, and support Windows, macOS, and Linux laptops and desktops, automating deployments where possible using MDM tools

• Administer Microsoft 365, including user management, groups, SSO, permissions, and folder structures

• Own employee onboarding and offboarding from an IT perspective, ensuring timely access provisioning and deprovisioning

• Administer and support cloud-based tools such as Slack, Zoom, Cisco Meraki, Jira, and Microsoft 365

• Monitor Slack and ticketing systems to triage and resolve priority IT issues while managing new-hire IT readiness

• Maintain accurate tracking of IT hardware and software inventory and ensure sufficient stock for new hires

• 2+ years of experience in an IT Helpdesk or IT Support role

• Bachelor’s degree in a related field or equivalent professional experience

• Experience supporting software and/or hardware-focused engineering organizations

• Hands-on experience administering Microsoft 365

• Familiarity with IT ticketing systems (e.g., Jira Service Management)

• Experience implementing or supporting a multi-platform MDM solution

• 100% Employer paid Health, Dental and Vision Insurance for you and your families

• Life Insurance (Employer Paid)

• Ability to participate in the companies 401k program (Matching)

• Unlimited PTO policy with an enforced 2 week minimum

• Equity Package

• Work / Home Office Stipend

• Global Entry

• 16 Week Paid Parental Leave

• Monthly Health and Wellness Stipend

• Innovation: We are driven to break new ground. Every day presents an opportunity to challenge the status quo, think boldly, and deliver advanced solutions that transform the future of defense technology.

• Integrity: We hold ourselves to the highest ethical standards, ensuring transparency, accountability, and trust in all our actions and partnerships.

• Mission-Driven: We are focused on achieving impactful outcomes that align with our core mission—protecting lives through innovation.

• Forward-Leaning: We continuously seek out new opportunities and remain at the forefront of technological advancements. We embrace change and anticipate the challenges of tomorrow with confidence and creativity.

• Ownership of All Tasks: At HavocAI, no problem is too complex or too trivial. We believe that greatness comes from tackling the hardest challenges, but also in handling the smallest, sometimes thankless, tasks with the same level of commitment and care.

• Servant Leadership: We lead by serving others, whether it’s supporting our employees, partners, or the broader community. Empowering those around us is key to achieving long-term success and making a lasting impact.

HavocAI is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.