IT Administrator

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

We’re looking for a proactive and solutions-driven IT Administrator to support our growing team and ensure the smooth operation of our computer systems and network infrastructure. In this role, you’ll play a critical part in keeping our team connected, productive, and secure—while having the opportunity to shape how technology empowers our workplace.

If you’re passionate about problem-solving, technology, and making a real impact, we’d love to hear from you!

Key Responsibilities:

• Provide timely technical support to employees, resolving hardware, software, and network issues with professionalism and efficiency.
• Administer and maintain our local and wide area networks (LAN/WAN), ensuring consistent uptime, strong security, and reliable performance.
• Oversee network hardware and software, including installation, configuration, monitoring, upgrades, and performance tuning.
• Manage communication systems, including email, voice, and collaboration tools.
• Lead data backup and recovery, disaster recovery procedures, and IT compliance efforts.
• Partner with cross-functional teams and corporate IT to support ERP systems, web applications, and company-wide initiatives.
• Deliver training and documentation to help users maximize the value of our tech tools.
• Provide on-call support for critical systems (24/7 availability required on a rotational or as-needed basis).
• Drive continuous improvement using data mining and process optimization.
• Maintain compliance with internal controls, information security policies, and ISO requirements.
• Support help desk functions, desktop and server management, and application rollouts.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Information Systems, or a related field OR equivalent certifications such as A+, CCNA, CCDP, MCSA.
• 3+ years of experience in IT support or system/network administration, preferably in a manufacturing or multi-user environment.
• Strong knowledge of Windows environments, SQL databases, LAN/WAN networking, PC hardware, and Microsoft Office 365.
• Experience with web development technologies and ERP systems is a plus.
• Excellent communication and customer service skills.
• Ability to work independently and prioritize multiple technical needs.
• High level of integrity and discretion with sensitive information.
• Flexibility to work outside regular hours as required.

Physical & Work Requirements:

• Ability to lift up to 40 lbs. as needed.
• Comfortable moving between office spaces and occasionally supporting field work.
• Regular use of computers and standard office equipment.
• Visual acuity and manual dexterity required for system troubleshooting and installations.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.