The Role
Manage IT service requests, user accounts, vendor invoices, and end-user technology support. Install, configure, and troubleshoot operating systems, devices, printers, mobile equipment, Microsoft 365 applications, Active Directory, Entra ID, and basic networking. Remediate antivirus issues and maintain voice, video conferencing, and biometric access systems while coordinating vendor repairs.
Summary Generated by Built In
Location: Gauteng or Cape Town | Work Type: Office Based | Job ID: J107271
About our client:
Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees and a demonstrated history of both consistent and rapid growth. They are a diverse team of highly skilled knowledge workers with deep investment in IT, they are passionate about cutting-edge tech and digitised processes. They are very employee centric, they provide excellent benefits, bonuses, scope for growth and career advancement. This is a highly ethical organisation in all they do which ensures working there is a pleasure.
What you will be doing:
- Manage the IT service request queue, mailbox, user accounts, and process vendor invoices.
- Install, configure, and troubleshoot desktop operating systems, laptops, desktops, printers, and mobile devices.
- Administer Microsoft Active Directory, Entra ID, and Office 365 applications, including Exchange, Teams, SharePoint Online, and OneDrive.
- Support and remediate anti-virus/security issues and troubleshoot basic networking problems.
- Maintain voice applications, video conferencing, biometric access control equipment, and coordinate repairs with external vendors.
What our client is looking for:
- An A+/N+/M365 Certified Administrator or equivalent qualification.
- At least 2 years of experience in an IT Administrator role, including installing and supporting Office 365 and troubleshooting hardware/devices.
- Proficiency in desktop operating systems, Office 365 applications, ticketing systems, and work scheduling.
- Basic financial control understanding, accuracy, and the ability to prioritise and work under pressure.
- Strong verbal communication skills would be advantageous.
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
IT Administrator, Office 365, Active Directory, Entra ID, Exchange, Teams, SharePoint, OneDrive, A+, N+, M365, Hardware Support, IT Support
Skills Required
- A+, N+, M365 Certified Administrator, or equivalent qualification
- At least 2 years of experience as an IT Administrator
- Experience installing and supporting Office 365
- Experience troubleshooting hardware and devices
- Proficiency with desktop operating systems and Office 365 applications
- Proficiency with ticketing systems and work scheduling
- Basic understanding of financial controls
- Accuracy and ability to prioritize and work under pressure
- Strong verbal communication skills
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.
