Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role Matters:
Vonage has established a Data Governance Office (DGO) to drive and maintain effective data governance across the organization. We are seeking a highly motivated and experienced Change Manager to join this team. This role will be crucial in supporting change and communication strategies for key DGO projects to ensure successful adoption of data governance principles. The role will report to the Data Governance Lead.
The Change Manager will be responsible for developing and implementing change management strategies, communication plans, and training programs to support the adoption of data governance initiatives across the organization. This role will work closely with data teams, business stakeholders, and communication departments to ensure that all changes are effectively communicated and managed. The ideal candidate is an excellent communicator, influencer, and change agent with a strong understanding of data governance.
Your key responsibilities:
- Change Management Strategy: Develop and implement change management strategies to support the adoption of data governance initiatives, including identifying key stakeholders, assessing change impact, and developing mitigation plans.
- Communication Planning: Develop and execute communication plans to effectively communicate data governance initiatives to employees, and other stakeholders.
- Training Programs: Design and deliver change training programs to support change initiatives.
- Stakeholder Engagement: Engage with key stakeholders to ensure their understanding and support for data initiatives.
- Resistance Management: Identify and address resistance to change by developing and implementing effective communication and training strategies.
- Performance Tracking: Monitor and track the adoption and effectiveness of initiatives, and make recommendations for improvement.
- Project Support: Provide change management support for key DGO projects, including the implementation of new data governance processes and technologies.
What you'll bring:
- Strong understanding of change management principles, methodologies, and tools.
- Excellent communication and collaboration skills, with the ability to influence and persuade others.
- Ability to develop and deliver effective communication and training programs.
- Strong stakeholder management skills, with the ability to build and maintain effective relationships.
- Experience with change management methodologies such as Prosci ADKAR or Kotter's 8-Step Change Model is a plus.
- Bachelor’s Degree in Communications, Business Administration, Human Resources, or related field.
- 2+ years of experience supporting a data governance role or supporting data-related projects.
How you’ll benefit:
At Vonage, we offer exciting work, career growth opportunities, and a collaborative hybrid work environment. In addition to competitive pay and benefits, we provide unlimited discretionary time off and tuition reimbursement. Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-RE1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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