Job Summary
The ISP Recruiter is responsible for sourcing, recruiting, and onboarding Independent Service Providers (ISPs) for final mile home delivery operations. This role focuses on recruiting ISPs that operate box trucks equipped with lift gates and provide a driver and helper team. The recruiter will work on-site at customer DCs and travel to surrounding areas to meet location-specific recruiting needs. This position ensures compliance with all regulatory, customer, and company requirements while maintaining a strong pipeline of qualified candidates.
Essential Job Functions
- Recruit and retain qualified ISPs for final mile delivery services.
- Conduct on-site and local recruiting activities, including job fairs, networking, and cold calling.
- Develop and maintain a pool of qualified applicants using tools such as Tenstreet, social media, and industry networks.
- Pre-screen ISPs for compliance with DOT, MC Authority, insurance, and operational requirements.
- Validate carrier eligibility early to prevent downstream delays or disqualifications.
- Communicate effectively with operations teams regarding recruiting needs and candidate status.
- Ensure all required documentation and background checks are completed prior to onboarding.
- Maintain accurate records in Tenstreet for audit readiness.
- Travel as needed to customer DCs and surrounding areas to support recruiting efforts.
Compliance & Screening Responsibilities
- Verify DOT and MC Authority status, insurance coverage, and UCR compliance.
- Ensure completion of background checks, drug screens, and customer-specific requirements.
- Validate business identity, address consistency, and financial readiness (ACH/bank info).
- Confirm operational readiness, including number of trucks and team details.
Minimum Qualifications
- Experience recruiting drivers or ISPs in transportation or logistics.
- Strong knowledge of DOT compliance and final mile delivery requirements.
- Excellent verbal and written communication skills.
- Ability to work independently and travel frequently (approximately 75% travel required).
- Proficiency with recruiting platforms (Tenstreet experience preferred).
- Strong organizational and problem-solving skills.
Preferred Qualifications
- Experience recruiting for final mile delivery or home delivery services.
- Familiarity with box truck operations and lift gate requirements.
Salary: Up to $65,000 base plus eligibility for incentive program
**This is an estimated range based on the circumstances at the time of posting; however, it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand**
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
Skills Required
- Experience recruiting drivers or independent service providers in transportation or logistics
- Knowledge of DOT compliance and final-mile delivery requirements
- Strong verbal and written communication skills
- Ability to work independently and travel frequently
- Proficiency with recruiting platforms
- Strong organizational and problem-solving skills
- Experience recruiting for final-mile delivery or home delivery services
- Familiarity with box truck operations and lift-gate requirements
What We Do
For 50 years, Hub Group has been dedicated to serving customers with innovative, premier supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation solutions to scale and evolve with them. Supported by a powerful asset-backed network of 45,000 53’ intermodal containers, nearly 4,000 drivers, 5,500 trailers and 29 terminals, our transportation solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe. Through customer-centric strategies and programs, we centralize all communication, management and accountability for your supply chain – allowing you to focus on other areas of your business. Our end-to-end suite of solutions is blended and delivered to customers with a single point of contact, supported by teams that look deeper into supply chains to extract hidden value. We advance sustainability initiatives, provide better visibility and help navigate customers’ businesses towards their unique goals. And on top of that, we remain true to our roots with a culture of service, innovation and integrity. Because we believe the way you do something is just as important as what you do. At Hub Group, we know The Way Ahead.
