Some of what you will do:
This role is to support Staples Canada’s IBM iSeries (AS/400) servers. You will work with our vendor / partners, be responsible for the daily operations of our systems, maintain maximum availability of our IBM iSeries servers.
Specifically, You Will:
- Lead projects associated to the enhancement upgrade / patching, or implementation of new or existing technology solutions on IBM I
- Work with hosting partner, install of cumulative PTFs and upgrade packages
- Setup Robot job scheduling and production promotion
- Maintain and upgrade third party vendor software on IBM I
- Setup, maintain and monitor IBM I security as per Security group requirement
- Conduct performance tuning and troubleshooting
- Maintain compliance to all IT policies and procedures
- Provide after hour support to address critical business and / or IT issues
Some of what you need:
- 5 – 10 years of experience supporting IBM I systems as system engineer / system administrator
- Degree in computer science or engineering with relevant work experience
- Experience in IBM I v7.3 or above, including applying PTFs, OS upgrades, Backup and Restore, security management and printer queue setup
- Third Party Vendor Software Upgrades
- Experience in Robot Suites (Schedule, Console, Alert, Network etc), MIMIX configuration, Patrick Townsend setup
- Proficient in MS Office Suite (Word, Excel, Power Point, Visio etc.)
Physical demands/working conditions:
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
#MakeAnImpact
About Us
Skills Required
- 5–10 years of experience supporting IBM i systems as a system engineer or system administrator
- Degree in computer science or engineering with relevant work experience
- Experience with IBM i version 7.3 or above
- Experience applying PTFs and performing IBM i operating system upgrades
- Experience with backup and restore procedures
- Experience managing IBM i security
- Experience setting up printer queues
- Experience upgrading third-party vendor software on IBM i
- Experience with Robot Suites, including Schedule, Console, Alert, and Network
- Experience with MIMIX configuration
- Experience with Patrick Townsend setup
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
