Key Responsibilities
Functional Responsibilities
- Support and manage iScala Finance modules including:
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Fixed Assets
- Cash & Bank Management
- Financial Reporting
- Gather and analyze business requirements from finance stakeholders.
- Configure and support finance-related workflows and business processes.
- Support month-end and year-end financial closing activities.
- Work on issue resolution, process improvements, and system enhancements.
Technical Responsibilities
- Perform techno-functional analysis and troubleshooting.
- Support interfaces, integrations, and data validations.
- Work on:
- SQL queries
- Stored procedures
- Data extraction and reporting
- Batch jobs and reconciliation activities
- Coordinate with technical teams for customizations and enhancements.
- Support ERP data migration and validation activities.
Required Skills
Functional Skills
- Strong understanding of finance and accounting processes
- ERP finance process expertise
- Financial reporting and reconciliation knowledge
- Understanding of procurement-to-pay and order-to-cash cycles
Technical Skills
- iScala ERP support and customization
- SQL and database knowledge
- Reporting tools and data analysis
- Integration support and troubleshooting
- ERP data migration and validation
Preferred Experience
- Experience in managed services / AMS support environment
- Experience working with global customers
- Exposure to ERP integrations and automation initiatives
- Understanding of ITIL/support processes
Soft Skills
- Strong communication and stakeholder management
- Analytical and problem-solving mindset
- Ability to work independently in global delivery environments
- Ownership and proactive support attitude
Roles & Expectations
- Provide L2/L3 techno-functional support for iScala Finance operations.
- Coordinate with business users for issue analysis and resolution.
- Participate in enhancement, automation, and optimization initiatives.
- Ensure timely resolution of incidents and service requests.
- Support ongoing system stabilization and operational excellence initiatives.
- Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).
Skills Required
- Strong understanding of finance and accounting processes
- ERP finance process expertise
- Financial reporting and reconciliation knowledge
- Understanding of procurement-to-pay and order-to-cash cycles
- iScala ERP support and customization experience
- SQL and database knowledge
- Reporting tools and data analysis experience
- Integration support and troubleshooting experience
- ERP data migration and validation experience
- Experience in managed services or AMS support environments
- Experience working with global customers
- Exposure to ERP integrations and automation initiatives
- Understanding of ITIL and support processes
- Strong communication and stakeholder management skills
- Analytical and problem-solving mindset
- Ability to work independently in global delivery environments
- Availability for rotational shifts
Jade Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jade Global and has not been reviewed or approved by Jade Global.
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Healthcare Strength — Core medical, dental, and vision coverage appears established with mainstream U.S. carriers, forming a solid baseline of healthcare support. EAPs and tax‑advantaged accounts (FSAs/HSAs) are also cited, indicating options beyond basic insurance.
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Retirement Support — A 401(k) program with employer match is consistently referenced as part of the package. Availability of traditional and Roth options is noted, supporting long‑term savings flexibility.
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Parental & Family Support — Parental leave is referenced, and family‑oriented offerings such as backup childcare are highlighted in company materials. These elements can enhance the overall family support experience even when cash pay is not top‑tier.
Jade Global Insights
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
Why Work With Us
We are Great Place to Work Certified company and Jade focus on people first approach.
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