Job Title: iScala Functional Analyst
Experience: 12+ years
Job Description:
We are seeking an experienced iScala Functional Analyst to join our team. The ideal candidate will have over 12 years of experience in ERP solutions, specifically with iScala. You will be responsible for providing functional implementation, troubleshooting issues, and ensuring the smooth implementation of the iScala system across various business units.
Key Responsibilities:
· Application Design & Build: Lead functional modules implementation for iScala ERP, identifying and resolving complex business scenarios while assisting support to end users, ensuring effective deployment of all project delivery phases.
· Functional Deployment: Manage functional deployment responsible for Build, SIT, UAT & End-users Training, serving critical, time-sensitive, and complex iScala ERP implementation.
· Users Support: Take responsibility for the functional deployment, troubleshooting, and ongoing hyper care support of iScala ERP systems, as well as the related Edge Apps ecosystem.
· Must be able to lead Functional Training to iScala end-users.
· Responsible for leading the testing, deployment, and integration of ERP systems.
· Proficient in Advanced Taxation, localization and regional statutory compliance.
· Proficient in Local and USGAAP consolidation and financial reporting.
· Collaborate with cross-functional teams to understand business requirements and translate them into system configurations.
· Conduct training sessions for end-users and provide ongoing support to enhance system usage.
· Perform regular system audits and updates to ensure optimal performance.
· Business Requirements Analysis: Understanding business processes and identifying areas for improvement. Develop and maintain documentation related to system configurations, processes, and support procedures.
· Solution Design: Designing & configuring iScala ERP modules and related Edge Apps Solutions, complying global standards.
· Mandate localization, electronic invoicing and advanced taxation for all regions complying statutory and regulatory requirements.
· Data Migration: Develop source to target ERP mapping for iScala ERP related functions. Able to develop SQL queries to ETL iScala databases.
· Act as a liaison between business stakeholders and technical teams to ensure alignment on system capabilities.
· Provide advanced troubleshooting on complex systems involving interactions between iScala ERP, databases, external Edge Apps integrations.
· Proactively identify opportunities for improvement in application performance, processes, and user experience. Participate in the development and implementation of new enhancements, following SOX compliance.
· Ensure customer satisfaction through effective communication and problem resolution and comply SLA standards.
Qualifications:
· Bachelor’s degree in information technology, Finance Accounting, or related field.
· Minimum of 12 years of experience in functional support of iScala ERP.
· Strong managed service experience of iScala Financial, Supply chain, Logistics, Project Management, Contract and Service Management advanced functionality.
· Proven experience in leading a team and managing multiple tasks in a fast-paced environment.
· Excellent problem-solving skills and the ability to work collaboratively.
· Strong communication skills, both verbal and written.
Join us and be part of a dynamic team dedicated to optimizing our ERP solutions and enhancing business processes.
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What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.







