Job Title: iScala ERP Analyst
Experience: 8-10 years
Job Description:
We are seeking a highly skilled iScala ERP Functional Support Analyst professional with extensive experience in providing functional support for iScala ERP systems. The ideal candidate will possess deep knowledge of iScala modules, functional configuration, and implementation processes.
Key Responsibilities:
Application Support: Provide functional support for iScala ERP applications, addressing application support issues from users, ensuring effective resolution of support tickets complying SLA.
Users Support: Take responsibility for the functional deployment, troubleshooting, and ongoing support of iScala ERP systems, as well as the related Edge Apps ecosystem.
Proficient in iScala Financial, Supply chain, Logistics, Project Management, Contract and Service Management advanced functionality.
Solution Design: Designing & configuring iScala ERP modules and related Edge Apps Solutions, complying global standards.
Collaborate with technical teams to troubleshoot and resolve system-related problems.
Conduct user training sessions and create user documentation to facilitate smooth system operations.
Participate in system upgrades and enhancements, ensuring minimal disruption to business activities.
Data Migration: Develop source to target ERP mapping for iScala ERP related functions. Able to develop SQL queries to ETL iScala databases.
Work closely with business analysts and stakeholders to gather requirements and translate them into system functionalities.
Monitor system performance and identify opportunities for process improvements.
Ensure customer satisfaction through effective communication and problem resolution and comply SLA standards.
Required Skills:
8-10 years of hands-on experience with iScala ERP system.
Strong understanding of Financial, Project Management and Service Management modules within iScala.
Proficiency in SQL and iScala database management.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills to work effectively with cross-functional teams.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Preferred Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field.
Experience with iScala ERP implementation and upgrades.
Relevant certifications in iScala or Epicor ERP systems.
If you meet the above qualifications and are looking to take the next step in your career, we encourage you to apply.
Skills Required
- 8-10 years of hands-on experience with iScala ERP system
- Strong understanding of Financial, Project Management, and Service Management modules within iScala
- Proficiency in SQL and iScala database management
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills to work effectively with cross-functional teams
- Ability to thrive in a fast-paced environment and manage multiple priorities
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
